Job Details

Administrative Assistant 1/Trainee- Student Accessibility Services- NY HELPS

Position Number: 9830689
Location: Brockport, United States
Position Type: Secretary and Administrative Assistants

Administrative Assistant 1/Trainee- Student Accessibility Services- NY HELPS

SUNY Brockport

Salary: $49,841.00 Annually
Location: SUNY Brockport
Job Type: Classified Full-Time
Job Number: 2600464
Division: Academic Affairs
Department: ASC Student Accessibility Services
Opening Date: 09/15/2026
Closing: 9/29/2026 11:59 PM Eastern
Bargaining Unit:

Founded in 1835, State University of New York (SUNY) Brockport is an exceptional regional comprehensive public university that offers high-quality undergraduate and graduate degree programs in the arts, business, education, health, humanities, social sciences, and STEM. The University's curriculum is grounded in the liberal arts and sciences and emphasizes experiential learning.

Located only a few miles from Lake Ontario in a quaint "Village on the Erie Canal," SUNY Brockport is conveniently situated between the cities of Rochester and Buffalo - the fourth and second largest cities in New York State. Inspiring excellence through growth, engagement, and transformation is our mission. Join the inclusive community of dedicated faculty, staff, and students who together are Building a Better Brockport!

SUNY Brockport has a strong commitment to equity, diversity, and inclusion. We are committed to creating a diverse environment and are proud to be an affirmative action equal opportunity employer. We welcome individuality and encourage you to utilize your unique talents and bring your skills as we collaboratively strive to build meaningful lives and vibrant communities.

SUMMARY

SUNY Brockport is accepting applications for Administrative Assistant 1/Trainee. The Administrative Assistant 1 provides comprehensive administrative and operational support for the Academic Success Center (ASC), specifically Tutoring Services and Student Accessibility Services (SAS). This position serves as the first point of contact for students, faculty, staff, and visitors while ensuring the efficient operation of daily office functions. Responsibilities include customer service, office administration, student employee onboarding and payroll, scheduling, financial processing, communications, and support for tutoring and testing center operations. The position requires exceptional organizational skills, attention to detail, strong customer service, and the ability to manage multiple priorities in a fast-paced, student-centered environment.

JOB FUNCTIONS

Essential Functions
Office Administration (30%)

Serves as the primary point of contact for the Tutoring Center

Supports Student Accessibility Services and Testing Center operations

Responds to phone, email, and in-person inquiries
Manages departmental email accounts and correspondence
Establishes and maintains office procedures, filing systems, and efficient workflow
Coordinates calendars, appointments, meetings, and room reservations
Prepares meeting agendas and minutes
Prepares, mail, and ship letters, reports, promotional materials, and other departmental communications
Coordinates campus mailings and information distribution
Orders office and tutoring supplies and maintains equipment and inventory
Assists with departmental projects and committee work
Reviews documents and correspondence for correct spelling, grammar, formatting, and adherence to departmental standards

Tutoring Center Operations (25%)

Provides general office support and assists with special projects as assigned
Coordinates tutoring schedules, programming, and training activities
Reserves rooms for tutoring sessions and events
Enters and maintains tutoring usage data
Assists with large-scale assessment and data collection activities using systems such as Slate Student Success and MachForm

Student Employment Administration (25%)

Coordinates recruitment, onboarding, and hiring paperwork for student employees
Processes work referral forms
Tracks and approves student employee timesheets
Maintains bi-weekly payroll records
Troubleshoots payroll, direct deposit, and time reporting issues

Financial & Operational Support (10%)

Processes purchasing card (P-Card) transactions and monthly reconciliation
Processes travel vouchers and reimbursements
Purchases supplies while maintaining accurate financial records
Tracks departmental expenditure and purchasing documentation

Customer Service & Campus Support (10%)

Spot-checks tutoring rooms to connect students and tutors, stock supplies, and maintain an organized and welcoming environment
Provides information and referrals to students, faculty, staff, and visitors
Supports student engagement activities and campus programming
Demonstrates commitment to diversity, equity, inclusion, accessibility, and belonging

REQUIREMENTS

Minimum Qualifications:
This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS).

For the duration of the NY HELPS Program, this title maybe filled via a noncompetitive appointment, which means no examination is required but all candidates must meet the minimum qualifications of the title for which they apply.

At a future date (within one year of permanent appointment), it is expected employees hired under NY HELPS will have their non-competitive employment status converted to competitive status, without having to compete in an examination. Employees will then be afforded with all of the same rights and privileges of competitive class employees of New York State. While serving permanently in a NY HELPS title, employees may take part in any promotion examination for which they are qualified.

NON-COMPETITIVE MINIMUM QUALIFICATIONS (NY HELPS):

Two years of experience in administrative support, which includes use of office software (e.g., email, word processing), provision of customer service, business writing, and/or office administration.
In lieu of two years of experience, certification (e.g., IAAP Certified Administrative Professional) or associate's degree in office administration, secretarial science, administrative assistance, paralegal, business technology, or office technology, may be substituted.

COMPETITIVE MINIMUM QUALIFICATIONS (NON-NY HELPS):

Candidates must have permanent appointment in an Administrative Assistant 1 New York State classified position (or be eligible for a 70.1 transfer) or be reachable for appointment on the current NYS Civil Service eligible list for Administrative Assistant Trainee 1, Full Time - Brockport location.
OR
Transfer eligible candidates who have completed one year of service in title are eligible to transfer into the Administrative Assistant Traineeship, up to a two salary grade jump, at the first level, second level OR full title, dependent on what coursework they have completed - (Non-Keyboarding titles will be required to take a typing test.)

Email Ezgi Erdogan in the Office of Human Resources at eerdogan@brockport.edu with any questions regarding the Traineeship.

Preferred Qualifications:

Excellent customer service and interpersonal skills.
Strong organizational and time management skills.
Ability to manage multiple priorities with accuracy and attention to detail.
Proficiency with Microsoft Office Suite (Outlook, Excel, Word, Teams).
Experience with Banner, Slate, Accommodate, Brightspace, or similar higher education systems.
Experience with scheduling, records management, and office administration.
Experience supporting student employment or payroll processes.
Knowledge of tutoring, accessibility services, or academic support operations.
Experience processing purchasing cards, travel reimbursements, or departmental budgets.

ADDITIONAL INFORMATION

Work Schedule:

37.5 hours/week: Monday - Friday 8:00am - 4:00pm

Benefits:

Benefits eligible. Find out more about benefits at Careers@Brockport.

Application Instructions:

This position is not eligible for visa sponsorship.

Respond to the canvass letter (if applicable). Submit your application, cover letter, resume, and contact information for three professional references via our Employment Opportunities website at jobs.hr.brockport.edu by September 29, 2026.

Please note, if you have retired from a New York State Public Employee Retirement System (Teachers Retirement System or Employees Retirement System), you may be subject to an earnings limitation. Please familiarize yourself with the rules and regulations when applying for this position.

Background Investigation Statement:
All applicants are subject to a pre-employment background check.

Pre-Employment Drug Testing:
Pre-employment drug test and DOT physical may be required for positions requiring a valid Class A or B CDL driver's license with passenger endorsement.

Non-Discrimination Statement/Equal Employment Opportunity/Affirmative Action Employer:
SUNY Brockport does not discriminate. SUNY Brockport is an Affirmative Action/Equal Opportunity Employer. The University is committed to fostering a diverse community of outstanding faculty, staff, and students, as well as ensuring equal educational opportunity, employment, and access to services, programs, and activities, without regard to an individual's race, color, national origin, religion, creed, age, disability, sex, gender identity, sexual orientation, familial status, pregnancy, predisposing genetic characteristics, military status, domestic violence victim status, or criminal conviction. Employees, students, applicants or other members of the university community (including but not limited to vendors, visitors, and guests) may not be subjected to harassment that is prohibited by law, or treated adversely or retaliated against based upon a protected characteristic.

Diversity Statement:
SUNY Brockport is committed to creating and maintaining an equitable environment that welcomes, values, and supports individuals and communities who affirm human dignity. The University provides opportunities for engagement, learning, growth, and transformation to foster a diverse, equitable, and inclusive institution.

Reasonable Accommodations:
SUNY Brockport provides reasonable accommodation to applicants with disabilities, veterans, or wounded warriors where appropriate. If you need reasonable accommodation for any part of the application and hiring process, please contact the Office of Human Resources or email your request to Tamara Gouger, AVP for Human Resources and ADA Coordinator, at tgouger@brockport.edu. Determinations or requests for reasonable accommodation will be made on a case-by-case basis.

SUNY Brockport is an AA/EEO/ADA employer. The University actively seeks applications from women, veterans, individuals with a disability, members of underrepresented groups or anyone that would enrich the diversity of the University.

To apply, please visit https://www.schooljobs.com/careers/brockport/jobs/5482301/administrative-assistant-1-trainee-student-accessibility-services-ny-helps

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