Job Details
Academic Success Coordinator

Academic Success Coordinator
SUNY Brockport
Salary: $57,151.00 - $61,599.00 Annually
Location: SUNY Brockport
Job Type: Professional Full-Time
Job Number: 2500231
Division: Enrollment Management
Department: New Student & Transition Programs
Opening Date: 12/10/2025
Closing: 2/1/2026 12:00 AM Eastern
Bargaining Unit:
Founded in 1835, State University of New York (SUNY) Brockport is an exceptional regional comprehensive public university that offers high-quality undergraduate and graduate degree programs in the arts, business, education, health, humanities, social sciences, and STEM. The University's curriculum is grounded in the liberal arts and sciences and emphasizes experiential learning.
Located only a few miles from Lake Ontario in a quaint "Village on the Erie Canal," SUNY Brockport is conveniently situated between the cities of Rochester and Buffalo - the fourth and second largest cities in New York State. Inspiring excellence through growth, engagement, and transformation is our mission. Join the inclusive community of dedicated faculty, staff, and students who together are Building a Better Brockport!
SUNY Brockport has a strong commitment to equity, diversity, and inclusion. We are committed to creating a diverse environment and are proud to be an affirmative action equal opportunity employer. We welcome individuality and encourage you to utilize your unique talents and bring your skills as we collaboratively strive to build meaningful lives and vibrant communities.
SUMMARY
SUNY Brockport invites applications for the Academic Success Coordinator position within the New Student and Transition Programs (NSTP) team. This role is housed in the state-of-the-art Academic Success Center, which opened in 2017 in the heart of the SUNY Brockport campus. As part of a team of dedicated, student-centered professionals, the Academic Success Coordinator will develop and implement comprehensive programs and interventions that support the transition and ongoing academic and personal success of our Emerging Scholars and first-generation students. Emerging Scholars is an admittance category that allows students to move in early and build essential transition and academic success skills. The coordinator will also assist in the organization and implementation of the First-Year Seminar program.
JOB FUNCTIONS
Essential Functions:
First-Generation Programs
- Coordinates the First-Generation programs and outreach efforts.
- Tracks cohorts and manages recognition initiatives.
- Creates, updates, and delivers timely communications to students and their families to connect them with the institution and available resources.
- Organizes the annual First-Gen Celebration.
- Supervises the First-Gen Task force, a faculty- and staff-based committee.
- Assists in the completion of the Fannie Barrier Williams Scholars Program.
- Assists with graduation preparation and program completion.
- Coordinates the Emerging Scholars Program.
- Creates and maintains communication plan.
- Coordinates the four-day Early Arrival Bridge Program, a welcome and transition experience for all Emerging Scholars that hosts academic guests, connects students with campus resources, and helps them navigate their first weeks on campus.
- Teaches and coordinating the Emerging Scholar sections within the First Year Seminar program.
- Supports supplemental advisement needs within the Academic Success Center.
- Supports students in the Academic Recovery Program.
- Assists students and the Brockport community through staff on duty hours.
- Offers Early Warning (EagleSUCCESS) concern support.
- Provides programming support, coverage and backup to the ASC Staff.
- Assists in the student success initiatives offered through the ASC and campus partners.
- Serves on committees as needed.
REQUIREMENTS
Minimum Qualifications:
- Bachelor's Degree from a college or university accredited by the U.S. Department of Education or an internationally recognized college or university
- Experience working with students at the post-secondary level in an advisement, counseling, or student success role
- Experience planning and implementing student focused programs (i.e., retention and/or orientation)
- Demonstrated ability to build and maintain collaborative relationships with faculty, staff, students and alumni
- Excellent interpersonal and oral and written communication skills
- Master's degree from a college or university accredited by the U.S. Department of Education or an internationally recognized college or university
- Experience planning student bridge programs, including communication plans
- Experience leading educational and developmental training sessions
- Exhibits excellent presentation skills
- Experience with appropriate computer programs and technology including: Brightspace, Degree Works, Banner, Slate and familiarity with social media
- Experience with MS Office and student management/course management systems
ADDITIONAL INFORMATION
Work Schedule:
40 hours/week: Monday - Friday 8 am - 5 pm, occasional nights and weekends
Benefits:
Benefits eligible. Find out more about benefits at Careers@Brockport.
Application Instructions:
This position is not eligible for visa sponsorship.
Visit jobs.hr.brockport.edu to complete an application including your cover letter that addresses required and preferred qualifications, resume/CV, and contact information for three professional references.
Please note, if you have retired from a New York State Public Employee Retirement System (Teachers Retirement System or Employees Retirement System), you may be subject to an earnings limitation. Please familiarize yourself with the rules and regulations when applying for this position.
Background Investigation Statement:
All applicants are subject to a pre-employment background check.
Pre-Employment Drug Testing:
Pre-employment drug test and DOT physical may be required for positions requiring a valid Class A or B CDL driver's license with passenger endorsement.
Non-Discrimination Statement/Equal Employment Opportunity/Affirmative Action Employer:
SUNY Brockport does not discriminate. SUNY Brockport is an Affirmative Action/Equal Opportunity Employer. The University is committed to fostering a diverse community of outstanding faculty, staff, and students, as well as ensuring equal educational opportunity, employment, and access to services, programs, and activities, without regard to an individual's race, color, national origin, religion, creed, age, disability, sex, gender identity, sexual orientation, familial status, pregnancy, predisposing genetic characteristics, military status, domestic violence victim status, or criminal conviction. Employees, students, applicants or other members of the university community (including but not limited to vendors, visitors, and guests) may not be subjected to harassment that is prohibited by law, or treated adversely or retaliated against based upon a protected characteristic.
Diversity Statement:
SUNY Brockport is committed to creating and maintaining an equitable environment that welcomes, values, and supports individuals and communities who affirm human dignity. The University provides opportunities for engagement, learning, growth, and transformation to foster a diverse, equitable, and inclusive institution.
Reasonable Accommodations:
SUNY Brockport provides reasonable accommodation to applicants with disabilities, veterans, or wounded warriors where appropriate. If you need reasonable accommodation for any part of the application and hiring process, please contact the Office of Human Resources or email your request to Tamara Gouger, AVP for Human Resources and ADA Coordinator, at tgouger@brockport.edu. Determinations or requests for reasonable accommodation will be made on a case-by-case basis.
SUNY Brockport is an AA/EEO/ADA employer. The University actively seeks applications from women, veterans, individuals with a disability, members of underrepresented groups or anyone that would enrich the diversity of the University.
To apply, please visit https://www.schooljobs.com/careers/brockport/jobs/5166888/academic-success-coordinator
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