Job Details

Student Accounts Billing Analyst

Position Number: 6565752
Location: Waco, TX
Position Type: Bursar and Student Accounts

Student Accounts Billing Analyst

Job Identification: 19376
Posting Date: 09/11/2025, 08:04 PM
Job Schedule: Full time
Locations: 700 S University Parks Drive, Waco, TX, 76706, US
Degree Level: Associate

Job Description:
What We're Looking For

Baylor University is seeking a Student Accounts Billing Analyst. This position will support the mission and vision of Baylor University by assisting the administration of student account analysis. The Student Account Analyst will maintain a customer service focus and understand how timely, accurate processing impacts student experience, cross-functional teamwork, and compliance.

An associate's degree and three years of relevant work experience are required. An associate's degree and five years of relevant experience are preferred. Additional education or experience will be considered in lieu of one another. Student account and higher education experience preferred.

Additional requirements include:

Ability to maintain a high level of accuracy, professionalism, and customer service
Ability to work independently, collaboratively, and thrive in a fast-paced environment
Commitment to active listening and effective communication
Ability to accurately estimate timelines and meet deadlines
Strong accounting and analytical skills to review work and proactively act on error resolution
Curious learner driven to grow in and understand more about Student Accounts, Collection Strategies, Higher Education, and development of skills

Additional preferred skills:

Intermediate Excel skills and experience with reporting and data analysis
Banner and other related platform skills
Strong working knowledge of industry policies and regulations

Applicants must currently be authorized to work in the United States on a Full-Time basis.

What You Will Do

Serve as a subject matter expert for processing third-party billing and outside scholarships
Support organizational understanding of operational impacts on cross-functional teams, compliance, and student experience
Manage student account processing and administration across diverse student populations (undergraduate, graduate, seminary, law, student-athletes)
Process incoming payments, post payments, and reconcile daily cashiering transactions
Maintain Payment Portal functionalities including term setup, payment plans, deposit setup, announcements, and population notifications
Handle remote deposit system management and deposit processing of student payment checks
Act as primary contact for Wells Fargo, overseeing tasks such as voiding checks, reconciling bank statements, and approving ACH and Check refunds
Process daily reports and ensure compliance with Department of Education regulations for Title IV refund checks
Manage daily bank statements for incoming and EFT payments
Maintain written policies and procedures related to financial operations
Perform all other duties as assigned to support Baylor's mission
Ability to comply with University policies
Maintain regular and punctual attendance

What You Can Expect

As part of the Baylor family, eligible employees receive a comprehensive benefits package that includes medical, dental, and vision insurance, generous time off, tuition remission, and outstanding automatic retirement contributions. Baylor has a comprehensive benefits plan that supports you and your family's wellbeing and allows you to be a part of the life of a vibrant and active college campus. To learn more, go to Baylor Benefits & Advantages.

Explore & Engage

Learn more about Baylor and our strategic vision, Baylor in Deeds. Also, explore our great hometown of Waco and the many opportunities to engage locally. If you are new to Central Texas, This is Waco!

About Us:
Baylor University, a private not-for-profit university affiliated with the Baptist General Convention of Texas, is committed to compliance with all applicable anti-discrimination laws, including those regarding age, race, color, sex, national origin, military service, genetic information, and disability. Baylor complies with statutory Affirmative Action/Equal Opportunity requirements. Baylor's full official Notice of Non-Discrimination may be read online.

To apply, visit https://ejof.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/BaylorCareers/job/19376