Job Details

Eastern Washington University
  • Position Number: 6542887
  • Location: Cheney, WA
  • Position Type: Academic Advising


Student Support Specialist- Dual Enrollment

About Eastern Washington University:
Eastern Washington University, a regional, comprehensive public university with an enrollment of over 10,000 students, is one of six state-funded four-year institutions of higher education in Washington, each governed by its own board of trustees. As the regions polytechnic, we are recognized for our distinctive approach to hands-on learning that leads to in-demand careers. EWUs 300-acre main campus is located in Cheney, a community of 12,000 residents 16 miles southwest of Washingtons second largest city, Spokane. Eastern also offers programs in downtown Spokane at the innovative, energy-efficient Catalyst building, the SIERR building which is a hub for research, development and advancement of health sciences, and at Riverpoint, a campus shared with Washington State University. In addition, EWU programs can be found at select locations throughout the state, aligned with the needs of the community. Eastern contributes to the vitality of the region and the state through its wide array of bachelors and masters degrees in over 100 fields of study, as well as applied doctorates in physical therapy and educational leadership, offering accessible pathways to career success and personal development to students of all socioeconomic and cultural backgrounds.

Eastern Washington University has been recognized for its commitment to helping undergraduate students learn, grow and succeed by Colleges of Distinction, a nationally trusted resource guide for college-bound students. The honor recognizes Eastern as a 24-25 College of Distinction (CoD).

Tribal Land Acknowledgement
At Eastern Washington University, we are proud to recognize the land of the Spokane Tribe and other tribes that shared the land for fishing and trading. The Spokane Tribe, Coeur dAlene Tribe, Confederated Tribes of the Colville Reservation, the Kalispel Tribe, and the Nez Perce Tribe are integral to the cultural heritage and traditional ethnological knowledge of the land.

Native American heritage is woven into the fabric of our institution, enriching our community through tribal culture, historical teachings, and tribal language, and is embraced daily by students, staff, faculty, and the Eastern Washington community.

At EWU, we are committed to reflecting on and acknowledging the historical injustices of genocide and the forced removal of tribal peoples and all our relatives. EWU recognizes and honors tribal sovereignty and government to government relationships with tribes.

From here forward, EWU will remain committed to supporting, honoring, and recognizing the Native American community and the dynamic contributions that are shared with our university.


Job Summary:
The office of Enrollment Services at Eastern Washington University invites applications for an EWU Dual Enrollment (DE) Specialist to support EWUs Dual Enrollment programs of College in the High School (CIHS) and Running Start (RS). EWU Dual Enrollment (DE) Specialists support and encourage all dual enrollment students, with an emphasis on traditionally underrepresented students, in successfully enrolling and completing EWU dual enrollment classes, identifying short- and long-term academic goals, and assisting with the transition to postsecondary schools.

A successful candidate for Dual Enrollment Support Specialist should be self-motivated and comfortable presenting information to a wide variety of audiences within Lincoln and Adams Counties. This position requires problem solving skills, interpersonal relationship building, strong written and verbal communication skills, and a willingness to work independently and collaboratively.

The Dual Enrollment Support Specialist reports to the Assistant Director of EWU in the High School, and will provide community-based outreach and referral services, career and academic advising, and other transitional student support services to high school students in EWUs DE programs. This position will also be the EWU liaison assigned to high schools participating in EWU CIHS and to students participating in the EWU RS program. The EWU DE Specialists will collaborate with the local high schools and EWU Admissions in representing EWU DE programs in the high schools, at informational sessions and recruitment events. For a detailed description of the positions responsibilities see the Job Duties section.

About Enrollment Services
Enrollment Services supports Eastern Washington Universitys mission by providing exceptional service to students, families, faculty, staff, and community partners while contributing to a university centered on student learning and success. As a member of the Enrollment Services team, youll experience professional engagement and coaching as outlined in the Gallup model, and well work to identify and develop your strengths as part of a professional growth plan. Our team is one of the most transparent and mission-critical units on campus, so youll be held to a high standard and encouraged to share your opinion and insights about how we can better serve students and colleagues. Each team has clear and documented goals and priorities, and while we sometimes have to react to the situations we encounter, our work is largely proactive. Because we value mental, physical, and environmental health, youll be encouraged to take maximum advantage of flex, leave, and telework options as outlined by policy and the requirements of your team and position. You can trust your team to prioritize efficiency, effectiveness, and employee well-being. For more information about us and all the services we provide, visit our website.

Applications will be accepted through September 17, 2025; screening of applications will begin the next day. All materials will be held in strictest confidence; references will not be contacted until candidates have been notified.

The salary for this position is $45,308 (minimum) up to $54,372. Where the hired candidate will begin within this range is dependent on education, experience, and skills. In addition to salary, the university offers a comprehensive benefits package including health insurance and disability insurance and retirement. In addition, EWU offers generous vacation and sick leave accruals, 12 paid holidays per year and fringe benefits, such as tuition waiver for employees and eligible family members, discounted EWU sports tickets, full access to our campus workout facilities at a minimum fee and free transportation through STA buses. For additional information regarding insurance benefits please see our Benefits page: https://inside.ewu.edu/hr/benefits/insurance/ .

EWU is committed to supporting and promoting a workforce that is welcoming to all and encourages applicants of all backgrounds to apply for this position.

Eastern Washington University provides an inclusive, equitable, and transformative learning experience, driving the pursuit of knowledge with affordable academic excellence.

Required Qualifications:
  • Bachelors degree
  • Two (2) years of experience working with groups or individuals on setting and completing goals, encouraging persistence and personal resilience, and locating support resources
  • Professional experience with programs that provide services to underrepresented, low-income, or first-generation populations
  • Demonstrated ability to work in a positive collaborative manner to build partnerships with community resources, high schools, and families in support of students success
  • Demonstrated experience using computer technologies such as databases, internet, spreadsheets, tracking systems, and word processing
  • Demonstrated ability to manage multiple projects and time while under pressure to meet deadlines
  • Demonstrated ability to apply a responsive and flexible approach that is supportive of the needs including universal access of our students, faculty, staff and the public
  • Must successfully pass a criminal background check
  • Ability to work evenings and weekends as needed
  • Valid drivers license required

Preferred Qualifications:
  • Spanish/English Proficiency
  • Masters Degree in education, social work or a related field
  • K-12 experience or student support service programs experience

Other Skills and Abilities:

Job Duties:
Direct Student Support: 50%


  1. Maintain a caseload of EWU CIHS and EWU Running Start students.
  2. Provide proactive, culturally sensitive individual and group advising to current and prospective EWU CIHS students, and EWU Running Start students at assigned high schools.
  3. Visit assigned high schools weekly or as permitted by high schools, holding regular office hours in each assigned community so that students, families, and counselors can readily access information and support.
  4. Assist students with developing their electronic academic plans, consistent with their life, career, and educational goals, while ensuring steady progress towards high school graduation.
  5. Teach students to use EWUs technology resources for application, registration, requesting transcripts, paying bills, and other academic and student services.
  6. Work with CIHS instructors to identify students in need of intervention, determine student needs, identify types of resources needed, and refer students to appropriate services at the high schools, in the community or at EWU.
  7. Communicate with students regarding any referral, alert, or progress report, making sure that the students have received appropriate support.
  8. Provide students with needed support in transitioning from high school to a full-time college student in pursuit of a bachelors degree.
  9. Follow unit policies, federal and state regulations, and best practices when supporting parents, families, and school stakeholders whose students are interested in or enrolled at EWU.


Percent of Time: 50

Community Outreach and Engagement: 30%


  1. Organize and host community-based, student- and family-centered events in collaboration with the assigned high school, EWU Admissions, and the Center for Academic Advising & Retention to provide instruction on EWU admissions and academic policies and procedures, educational planning tools, career decisions, financial aid and fiscal literacy for college, time management, study skills, and decision-making skills for college.
  2. Actively and continually, create and maintain networks of support services in the high schools, the communities, and throughout EWU to provide holistic support services for students in EWU CHS and EWU Running Start.
  3. Host program orientations for CHS high school participants and families.
  4. Follow guidelines and plans to collaborate on the creation and sharing of information materials (print, social media, other media outlets) and proactively communicate with students, families, high schools and other stakeholders.
  5. Schedule visits and travel to assigned schools.
  6. Will work some evenings and some weekends.


Percent of Time: 30

Program Planning and Maintenance: 20%


  1. Participate in student transition, advising, persistence, and retention assessment efforts for assigned populations.
  2. Collect, analyze, and report data for student populations as requested.
  3. Review published research to maintain updated knowledge of programs, information, procedures, technologies, and best practices in advising and student retention of dual enrollment student populations.
  4. Assist with day-to-day office duties such as CHS application, registration, and billing processes.
  5. Assist the Dual Enrollment leadership in developing and implementing procedures and programs as requested, especially as regards accreditation requirements.
  6. Assist in updating various office materials and presentations.
  7. Attend staff and other informational meetings as requested.
  8. Identify policies and procedures that adversely affect students and propose solutions.
  9. All other related duties as assigned.


Percent of Time: 20
Conditions of Employment:
WORKING CONDITIONS
Ability to be flexible regarding travel and working occasional non-traditional hours, including weekends, when necessary including travel within territory.

Position requires use of a personal vehicle when performing job duties; proof of insurance and a valid drivers license are required for this position; mileage for use of personal vehicle for completion of job duties will be reimbursed at the approved state rates.

This position, during the course of university employment will be involved in the receipt of, or accountability for, university funds or other items of value, as well as the unsupervised access with the developmentally disabled, vulnerable adults or children under the age of 16. The offer of employment is contingent upon successful completion and passing of a background check prior to beginning employment.

All new employees must comply with EWU Immunization Policy 602-02 and provide proof of immunity or vaccination to MMR before beginning work at EWU. Waivers for the immunization requirements are available for medical or sincerely held religious beliefs.

This position is covered by the Public School Employees of Washington Collective Bargaining Agreement: https://in.ewu.edu/hr/wp-content/uploads/sites/40/2021/07/Eastern-Washington-University-PSE-CBA-2021-2024-FINAL.pdf

After starting employment, employees will be required to complete training. Training will be made available either in person or via Zoom, and you will be contacted at a later date with further details once the schedule has been finalized.

Note: Interviews might be conducted via Zoom (camera must be enabled). If so, candidates must be able to demonstrate competence using Zoom and other technologies.
Salary Information:
The salary for this position is $45,308 (minimum) up to $54,372. Where the hired candidate will begin within this range is dependent on education, experience, and skills.

Posting Date: 09/03/2025
Open Until Further Notice: No
Closing Date: 9/17/2025
Screening to Begin: 09/18/2025

Special Instructions to Applicants:
Submit your application materials through our online applications portal provided below. If you are unable to submit through the applicant portal, please contact Human Resources Services at (509) 359-2381.

To apply, visit https://jobs.hr.ewu.edu/postings/13955










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