Job Details

Financial Aid Advisor

Position Number: 6373563
Location: Brockport, NY
Position Type: Financial Aid

Financial Aid Advisor

SUNY Brockport

Salary: $57,151.00 Annually
Location: SUNY Brockport
Job Type: Professional Full-Time
Job Number: 2500121
Division: Enrollment Management
Department: Financial Aid Office
Opening Date: 07/10/2025
Closing: 8/1/2025 11:59 PM Eastern
Bargaining Unit:

Founded in 1835, State University of New York (SUNY) Brockport is an exceptional regional comprehensive public university that offers high-quality undergraduate and graduate degree programs in the arts, business, education, health, humanities, social sciences, and STEM. The University's curriculum is grounded in the liberal arts and sciences and emphasizes experiential learning.

Located only a few miles from Lake Ontario in a quaint "Village on the Erie Canal," SUNY Brockport is conveniently situated between the cities of Rochester and Buffalo - the fourth and second largest cities in New York State. Inspiring excellence through growth, engagement, and transformation is our mission. Join the inclusive community of dedicated faculty, staff, and students who together are Building a Better Brockport!

SUNY Brockport has a strong commitment to equity, diversity, and inclusion. We are committed to creating a diverse environment and are proud to be an affirmative action equal opportunity employer. We welcome individuality and encourage you to utilize your unique talents and bring your skills as we collaboratively strive to build meaningful lives and vibrant communities.

SUMMARY

SUNY Brockport is accepting applications for a Financial Aid Advisor. Reporting to the Financial Aid Office, the Financial Aid Advisor is responsible for advising students as to the availability and types of financial aid available on a daily basis. The successful candidate will be responsible for processing all NYS Aid including, but not limited to TAP, Excelsior, Merit Scholarships. In addition, they will be responsible for packaging students for federal aid.

JOB FUNCTIONS

Essential Functions:

Responsible for accurate and timely certification of NYS Higher Education Services Corporation (HESC) award programs including but not limited to: (40%)

Tuition Assistance Program (TAP)
Part-Time TAP (PTAP)
Excelsior Scholarship Program
Science, Technology, Engineering, and Mathematics (STEM), Veteran's Tuition Awards (VTA)
Masters-In-Education Teaching Incentive
HESC Merit-based Scholarships

Advises students and parents as to the availability of student aid, types of student aid, processing procedures and other consumer information as it relates to student aid. (20%)

Applies knowledge of the eligibility requirements of all aid programs, program procedures, as well as institutional procedures for aid programs.
Assists in the development and maintenance of an effective communication plan to assist students and parents in understanding the financial aid eligibility process.
Addresses and resolves potential problems and difficulties in processing aid.
General Customer Contact- engages with all students/parents via phone, email or in-person.

Performs needs analysis and packaging of student aid. (20%)

Ensures the philosophy behind needs analysis is included in decision making and financial aid packaging.
Follows the components that comprise the federal methodology.
Verifies data provided by students is accurate in Banner.
Verifies that all documents in the student's file are indexed to the student's file.
Requests clarification of discrepant data, if needed, using Policy and Procedures.
Verifies that the financial aid package has been calculated correctly.
Explains the financial aid package to students/parents including the types of aid programs and amounts.
Repackaging for various reasons including, but not limited to over awards, registration discrepancies, receipt of updated information etc.

Provides support to staff and students in the proper processing and awarding and coordination of the various programs. (10%)

Provides accurate and timely communication to Financial Aid Office staff.
Maintains accurate processing procedures.
Attends informational meetings, workshops and other professional development activities.

Supports admissions and retention activities as they relate to student aid (i.e., high school presentations, Open Houses, and other presentations as needed). (10%)

REQUIREMENTS

Minimum Qualifications:

Bachelor's degree by time of appointment from a college or university accredited by the U.S. Department of Education or an internationally recognized college or university
Experience working in a customer service environment
Ability to work effectively with students, public, college community and external constituencies, with an appreciation for cultural and group differences

Preferred Qualifications:

Experience working in a higher education setting
Experience working with document imaging systems
Demonstrated high-level experience with software/database and computerized financial systems
Experience working in a Financial Aid Office

ADDITIONAL INFORMATION

Work Schedule:

37.5 hours/week: Monday-Friday, 8 am-4 pm.
Benefits:
This position is benefits eligible. Find out more about benefits at Careers@Brockport.

Application Instructions:

This position is not eligible for visa sponsorship.

Visit jobs.hr.brockport.edu to complete an application including your cover letter that addresses required and preferred qualifications, resume/CV, and contact information for three professional references.

Please note, if you have retired from a New York State Public Employee Retirement System (Teachers Retirement System or Employees Retirement System), you may be subject to an earnings limitation. Please familiarize yourself with the rules and regulations when applying for this position.

Background Investigation Statement:
All applicants are subject to a pre-employment background check.

Pre-Employment Drug Testing:
Pre-employment drug test and DOT physical may be required for positions requiring a valid Class A or B CDL driver's license with passenger endorsement.

Non-Discrimination Statement/Equal Employment Opportunity/Affirmative Action Employer:
SUNY Brockport does not discriminate. SUNY Brockport is an Affirmative Action/Equal Opportunity Employer. The University is committed to fostering a diverse community of outstanding faculty, staff, and students, as well as ensuring equal educational opportunity, employment, and access to services, programs, and activities, without regard to an individual's race, color, national origin, religion, creed, age, disability, sex, gender identity, sexual orientation, familial status, pregnancy, predisposing genetic characteristics, military status, domestic violence victim status, or criminal conviction. Employees, students, applicants or other members of the university community (including but not limited to vendors, visitors, and guests) may not be subjected to harassment that is prohibited by law, or treated adversely or retaliated against based upon a protected characteristic.

Diversity Statement:
SUNY Brockport is committed to creating and maintaining an equitable environment that welcomes, values, and supports individuals and communities who affirm human dignity. The University provides opportunities for engagement, learning, growth, and transformation to foster a diverse, equitable, and inclusive institution.

Reasonable Accommodations:
SUNY Brockport provides reasonable accommodation to applicants with disabilities, veterans, or wounded warriors where appropriate. If you need reasonable accommodation for any part of the application and hiring process, please contact the Office of Human Resources or email your request to Tamara Gouger, AVP for Human Resources and ADA Coordinator, at tgouger@brockport.edu. Determinations or requests for reasonable accommodation will be made on a case-by-case basis.

SUNY Brockport is an AA/EEO/ADA employer. The University actively seeks applications from women, veterans, individuals with a disability, members of underrepresented groups or anyone that would enrich the diversity of the University.

To apply, please visit https://www.schooljobs.com/careers/brockport/jobs/5002312/financial-aid-advisor

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