Job Details

Associate Director of Student Counseling Center - Student Life - UTK

Position Number: 6290723
Location: Chattanooga, TN
Position Type: Counseling

Associate Director of Student Counseling Center - Student Life - UTK
Knoxville, TN, United States

Job Identification: 3339
Job Category: Medical
Posting Date: 06/10/2025
Job Schedule: Full Time
Locations: 1800 Volunteer Blvd, Knoxville, TN, 37996, US (On-site)

Job Description
The Division of Student Life at the University of Tennessee, Knoxville invites applications for Associate Director/Clinical Director in the Student Counseling Center. Join a leadership team of two assistant directors, office manager, and director to manage a multi-disciplinary team of clinicians providing high quality, short-term individual and group therapy services at a thriving flagship university.

This exempt, year-round, full-time, non-tenure track staff position is part of the Student Counseling Center, the university's primary facility for personal counseling, psychotherapy, and mental health outreach and consultation services. The mission is to promote the psychological, educational, and social well-being of the students at the University of Tennessee and to help prepare them to be productive members of a global society. The Associate Director, as a member of the leadership team, collaborates with the Director for the leadership, management, and strategic direction of the Student Counseling Center (SCC), particularly establishment of goals, initiatives, priorities, policies, procedures, and strategic plan related to the provision of clinical services.

The Clinical Director has primary administrative responsibility for mental health service delivery for the SCC including ensuring quality management, ethical documentation, and adequate levels of service delivery. This position serves as primary consultant regarding clinical processes within the SCC, collaborating with leadership team members in the SCC and within other departments to establish efficient, sustainable pathways for students to access crisis, triage, and short-term therapy and group therapy services. The Clinical Director establishes, communicates, and maintains the clinical policies and procedures of the SCC in collaboration with the leadership team. Additionally, this position manages EHR systems that support the timely and efficient delivery of services, assessment data, and services tracking. This position develops and implements adequate feedback mechanisms regarding SCC clinical services, ensures clinical services maintain compliance with prevailing standards (e.g., IACS or other accrediting body), and prepares reports for the Director of the SCC as requested or as deemed necessary. This position will assist the Director in providing vision, leadership, management, and oversight of the SCC including the development of strategic plan, and ensure compliance with appropriate ethical and accreditation standards (e.g. International Association of Counseling Centers - IACS). This position represents the office in the absence of the Director.

The Associate Director administratively supervises one half of the clinical staff (5 to 7 multidisciplinary clinical team members) and may provide clinical supervision to pre-licensed professional staff, as appropriate. About twenty percent of the role is focused on providing direct clinical services or clinical supervision including individual/group counseling, psycho-education, psychological assessment (if appropriate), and referrals to campus or community services as appropriate. The Associate Director may provide initial triage screening and assessments, risk assessment, and crisis services or work with other departments to develop and support services in those departments.

The Student Counseling Center staff's typical hours are Monday-Friday, 8:00 a.m. to 5:00 p.m., with occasional opportunities for outreach or campus support on evenings and weekends

Responsibilities

Administration: Assist the director by providing primary administrative oversight of mental health service delivery for the SCC including ensuring quality management, ethical documentation and adequate levels of service delivery
Personnel Management: Establish and maintain a positive work environment through the administrative supervision of clinical staff and trainees; facilitate methods for promoting excellent clinical performance.
Clinical Service: Provide individual/group counseling, psycho-education, psychological assessment (if appropriate), and referrals to campus or community services as appropriate.
Clinical Training: Provide clinical supervision for clinical staff and trainees as appropriate for the clinical license, including individual supervision, video review, clinical notes review, and general quality assurance of supervisee clinical work; provide didactic trainings and/or group supervision as requested; Assist with trainee recruitment processes.
Outreach and Collaboration: Establish/Maintain good working relationships and collaborations with external mental health agencies including MOU policies and procedures; provide presentations and professional consultations to campus groups; serve as first responder for university crisis needs; serve as member of the Case Management team and representative or delegate representation to CARE team meetings.

Qualifications
Required Qualifications

Education: Master's Degree in Clinical Mental Health Counseling, Social Work, Psychology, or related Mental Health Field that makes candidate able to be licensed as a mental health service provider in the State of Tennessee.
Experience: Licensed as a mental health service provider in the State of Tennessee, or ability to obtain license and meet all full licensure qualifications, with supervisor qualifications appropriate to the license before start date. One to three years clinical administrative experience.
Knowledge, Skills, Abilities: Administrative and organization skills; knowledge of clinic management, documentation, and processes. Ability to provide individual, couples, and group psychotherapy; ability to provide intake assessment, risk assessment, and crisis intervention; ability to provide supervision and training of clinical staff; ability to provide presentations and workshops; ability to serve/contribute to university committees and activities; knowledge of developmental issues of college students and of collegiate mental health issues; knowledge of and sensitivity to multicultural concerns.

Preferred Qualifications

Education: Doctoral degree in relevant mental health field.
Experience: Experience providing services to a college population, 2-3 years clinical administrative experience.

Work Location

Knoxville, TN - in-person, on-site

Compensation and Benefits

UT market range: MR14
Find more information on the UT Market Range structure here
Find more information on UT Benefits here

Application Instructions

Please submit an application, vita/resume (with month and dates of employment/experience), cover letter, and three references, along with any additional materials via the University of Tennessee, Knoxville, Human Resources, application website. https://hr.utk.edu/staff-positions/
Academic transcripts and examination results or licensure verification required prior to an official offer. Questions may be directed to counselingcenter@utk.edu

About The College/Department/Division The Division of Student Life is comprised of an outstanding group of professionals who create student-centered opportunities that contribute to a transformative Volunteer Experience. These opportunities allow students to grow their skills and knowledge outside of the classroom. From health and wellness to service and engagement, we provide opportunities where students exemplify the Volunteer Spirit, inspiring others to learn, lead, and serve.

Our departments provide essential services that support student success and future growth, fostering engagement, leadership, and wellness while enhancing belonging. Together, they create transformative experiences that help students achieve both academic and personal goals.

About Us
The University of Tennessee, Knoxville, has shaped leaders, changemakers, and innovative thinkers since its founding in 1794. The university is home to more than 38,000 students and 10,000 statewide employees-the Volunteers-who uphold the university's tradition of lighting the way for others through leadership and service.

UT Knoxville offers over 900 programs of study across 14 degree-granting colleges and schools. As Tennessee's flagship land-grant university, its footprint spans the entire state. The university holds the highest Carnegie classification for research activity and has deep partnerships with industry leaders and the US Department of Energy's largest multidisciplinary laboratory, Oak Ridge National Laboratory.

The Knoxville campus serves and recruits for UT Knoxville, including the Institute of Agriculture and the Space Institute, as well as the UT Institute of Public Service.

UT Knoxville considers its employees its number one asset. With values that focus on work-life balance, compensation, and innovation leadership, all Vols are supported to advance professionally. Employees have access to career development and coaching, continued education, and an extensive list of development and training possibilities. The Volunteer employee experience implements structures and practices that attract and retain a diverse community and that support a culture where everyone matters and belongs.

The university holds a strong commitment to its land-grant mission of learning and engagement, with a tradition of service and leadership that carries that Volunteer spirit throughout the state and around the world. It has been ranked nationally as "Best Employer for New Graduates," "One of America's Best Large Employers," and "Best Workplace for Women," and has been designated as "Best Place for Working Parents" by Forbes Magazine.

Apply today and join the Tennessee Volunteer community!

To apply, visit https://fa-ewlq-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/3339/?mode=location