Job Details

Student Testing Center Coordinator

Position Number: 6201329
Location: Boulder, CO
Position Type: Assessment, Accreditation, and Compliance

Student Testing Center Coordinator

Requisition Number: 63250
Location: Boulder Colorado
Employment Type: University Staff
Schedule: Full Time
Posting Close Date: 14-May-2025
Date Posted:

Job Summary

The Student Testing Center (STC) at CU Boulder is hiring multiple Student Testing Center Coordinators! These positions will work either the Day or Evening shift, and are responsible for the daily operations of the STC. This includes coordinating exams, arranging for the alternate format of exams, communication with faculty and students, and supervising student employees. This unit requires a highly collaborative relationship with the Disability Services office and staff, faculty, and administration in Undergraduate Education and the Graduate School under Academic Affairs.
CU is an Equal Opportunity Employer and complies with all applicable federal, state, and local laws governing nondiscrimination in employment. We are committed to creating a workplace where all individuals are treated with respect and dignity, and we encourage individuals from all backgrounds to apply, including protected veterans and individuals with disabilities.

Who We Are

Health and Wellness Services (H&WS) is a part of CU Boulder Strategic Resources and Support and is committed to the success and well-being of all our students as well as the staff and faculty we serve. H&WS departments include Medical Services, Counseling and Psychiatric Services, Disability Services, Health Promotion, Administrative Services, Office of Victims Assistance, Testing Center, and Faculty and Staff Assistance Program.

What Your Key Responsibilities Will Be

Testing Services Operations

Responsible for the day-to-day proctoring duty implementation of STC.
Responsible for high volume communications with faculty regarding all testing issues including pick-up, delivery, formatting, materials that go with test, specific instructions for test administration, testing procedures, and general testing coordination.
Prepare and organize tests for individual students, including the delivery and pick-up of tests across campus as needed.
Reception desk lead; includes direct accountability for opening and closing procedures for office.
Communicate with the Assistant Director on policy and procedure updates, student proctor personnel concerns, test administration issues, and system concerns.
Assist in scheduling exams in database and recording and maintaining all student exam interactions in database.
Check students in for tests, including verifying student identity via photo ID, seating students, and ensuring students have the appropriate exam and exam materials.
Ensure consistency of departmental policies, internal forms, and database management.
Work directly with IT personnel to ensure STC test computers are updated, assistive technology and software is fully functional for students prior to test administration.
Collaborate with Disability Services Access Coordinators to ensure testing accommodations are implemented.
Monitor office email accounts and respond to emails in a timely manner.
Request orders and maintain supplies within office.
Provide strong customer service skills for high volume communications including answering phones, responding to emails, handling faculty and student inquiries as they arise.
Complete additional projects as assigned by the STC Assistant Director or the Director of Disability Services.
Assist with accommodation implementation processes for Disability Services at peak times of year.
Support H&WS administrative duties at peak times of the year.

Supervision

Supervise all staff that perform functions in support of STC operations, including on-call, temporary, and student staff. Responsible for recruiting, hiring, training, and supervising student employees.

What You Should Know

There are 2 shifts available for these in-person positions: The anticipated Day Shift work schedule is Monday through Friday, 8 am - 5 pm. May need to work some evenings and weekends to fulfill programming needs.
The anticipated Evening Shift work schedule is Monday through Friday, 1 pm - 10 pm. May need to work some daytime hours and weekends to fulfill programming needs.

What We Can Offer

The salary for this position is $52,000 annually.

Benefits

The University of Colorado offers excellent benefits, including medical, dental, retirement, paid time off, tuition benefit and ECO Pass. The University of Colorado Boulder is one of the largest employers in Boulder County and offers an inspiring higher education environment. Learn more about the University of Colorado Boulder.

Be Statements

Be driven. Be proactive. Be Boulder.

What We Require

Bachelor's degree or equivalent combination of education and experience may substitute.
2 years of related work experience.

What You Will Need

Ability to work effectively in a high-volume and repetitious environment.
Ability to diligently work independently and in a team setting.
Ability to clearly articulate when reading tests aloud for students.
Ability to scribe legibly for students when needed.
Ability to solve problems individually and quickly.
Communication skills, both oral/written.
Strong computer skills, including working with databases, spreadsheets, Microsoft Office Suite (Word, Excel, Outlook).
Excellent attendance and punctuality.
Strong mathematical problem-solving skills, including the ability to calculate precise exam end times based on varying accommodation factors, and to coordinate complex seating arrangements that prevent exam overlap and ensure accommodation compliance.

Special Instructions

To apply, please submit the following materials:

A current resume.
A cover letter that specifically tells us how your background and experience align with the requirements, qualifications, and responsibilities of the position.

We may request references at a later time.

Please apply by May 14, 2025 for consideration.

Note: Application materials will not be accepted via email. For consideration, please apply through CU Boulder Jobs.

In compliance with the Colorado Job Application Fairness Act, in any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

To apply, visit https://jobs.colorado.edu/jobs/JobDetail/Student-Testing-Center-Coordinator/63250