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Student Success Coach
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Position Number: 4783326
Location: North Little Rock, AR
Position Type: Student Affairs and Services

Student Success Coach

Company: Shorter College
Job Title:Student Success Coach
Department:Student Affairs
Status:Exempt
Start Date:Upon completion of Drug Test and Background Checks
Location: North Little Rock, AR
Salary Expectations: Commensurate with education and experience
Work Schedule: 40 hours a week

SUMMARY, ESSENTIAL DUTIES AND RESPONSIBILITIES:

A Student Success Coach is responsible for keeping up with the activities of each student within a given case load through regular meetings, while maintaining a detailed case file for each student. These activities include but are not be limited to:

Checking class attendance and monitoring compliance with policies and assignments.
Coaches will meet with each student on a regular basis and call, email, etc., the student if he/she misses class, Chapel or an appointment, in an attempt to intervene as soon as possible.
Coaches will monitor the grades of each student and recommend for tutoring those who are falling behind in their studies.
Coaches will assess each student's life situation and identify any barriers to success, while providing support to each student by identifying programs, agencies and/or services available to assist students in addressing these barriers and connecting students with the appropriate programs, agencies and/or services.
Coaches will continuously monitor the progress of students through these programs, agencies and/or services and make recommendations as to the effectiveness of these programs, agencies and/or services.
Coaches will recommend whether or not to continue with certain of these programs, agencies and/or services.

QUALIFICATIONS: Experience working with students in an advisory role. Knowledge of the college experience and able to help student navigate college life. Strong problem-solving skills to develop action plans to address student issues. Able to counsel and advise in a compassionate and empathetic way.

EDUCATION and/or EXPERIENCE: Bachelor's Degree and case management or counseling experience is required. Must have the ability to relate to a wide range of student personalities from a various backgrounds.

LANGUAGE SKILLS: Ability to read and comprehend instructions; write correspondence, and memos. Ability to effectively present information in one-on-one and small group situations to other employees and students.Must have excellent communication skills.

REASONING ABILITY: Ability to apply common sense understanding to carry out detailed written or oral instructions. Ability to deal with problems involving concrete variables in standardized situations.

CERTIFICATES, LICENSES, REGISTRATIONS: Not Applicable

PHYSICAL DEMANDS: Not Applicable

WORK ENVIRONMENT: Works in an office setting on a college campus.

REQUIRED TESTING: Alcohol and Drug Test; Background Check

HOW TO APPLY: Applicants may submit a resume and cover letter to humanresources@shortercollege.edu or Mail to: 604 Locust Street, North Little Rock AR, 72214