Job Details

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Minnesota State University Moorhead
  • Position Number: 2994773
  • Location: Moorhead, MN
  • Position Type: Communications - Media & Communication Studies

Working Title: Student Relations Coordinator
Hire Types: Staff
Division: MSU Moorhead
Department: Academic Departments
Unit: College of Science, Health, and the Environment
Location: Moorhead, MN
FLSA: Exempt
Full/Part Time: Full Time
FTE: 1.0
Employment Condition: Probationary
Work Shift: 8:00am - 4:30pm
Work Schedule/Hours/Days:
Monday – Friday 8:00am – 4:30pm; This position is primarily on campus, however there may be opportunities for occasional remote flexibility.
Posting Details
Salary Minimum:
$43,785; MSUAASF Range C
Salary Maximum:
Salary Type: Annual
Bargaining Unit/Plan: 211, MSUAASF

Job Description
Student Growth and Retention (40%)
Conduct academic interventions with high risk students, including students experiencing academic and personal difficulty.
Develop an academic plan with students to improve their standing and when on academic warning or probation status or when requested.
Manages, responds, and seeks resolution to referrals and academic updates through the campus early alert system with the College; promotes usage of, and ensures faculty have tools/training needed to utilize the early alert system.
Prepare documentation and facilitate the decision-making process for late withdrawal requests, academic petitions, and credit overload requests.

Advising and Registration (25%)
Individually advise new entering freshman, transfer and returning students or students transitioning majors.
Recommend innovative support strategies for advising in collaboration with College faculty and serve as LASC expert for faculty within College
Communicate with unregistered students each semester via various modes of communication.
Participate in new Student Orientation, Advising and Registration days.

College Recruitment and Admissions (15%)
Represent the College at University recruitment events in coordination with the Office of Undergraduate Admissions.
Serve as a resource for undergraduate freshman, students in transition, and transfer students with questions about programs, careers and educational pathways
Represent and promote the College through one-on-one appointments, tours of the facilities, and meetings with faculty from within the College.
Serve as expert of the complex body of practices and procedures within the university and admission requirements for College.

Liaison/Resource (15%)
Provide support to the Dean as necessary, especially as it relates to policies relating to recruitment, retention, and student success.
Assisting the Dean with College projects as assigned (i.e. trouble-shooting problems in departments and programs, gathering and analyzing data regarding trends in departments
Serve as the knowledge expert relating to programs within the College and MSUM overall.
Serve as a resource to faculty in College. Serve as a College liaison to other University student service areas.

College Strategic Planning (5%)
Develop long-range strategic plans and support effective student retention and completion strategies
Assist College in the planning and implementation of new and existing College and University events, programs, goals and objectives for recruitment and retention.

Required Qualifications
Bachelor's Degree plus two years of professional experience working in college-level academic advising, academic support, student retention, career development, orientation, related student services, or admissions.
Demonstrated ability to understand and interpret student data.
Knowledge of student affairs, counseling, higher education leadership, or related field.
Strong oral and written communication skills.
Demonstrated ability to work with students of diverse backgrounds.

Preferred Qualifications
Master's degree in student affairs, counseling, higher education leadership, or other related field.
Demonstrated knowledge of retention programs.
Knowledge of career trends and emergent fields in programs of study assign
Other Requirements


In the simplest and most idealistic terms, our purpose at Minnesota State University Moorhead is to transform the world by transforming lives. In more specific terms, we are a university united around certain beliefs.

Our Core Values (How do we behave?)


We are "scrappy" and resourceful.
We have big goals and the tenacity to achieve them. We have the courage to do what's right.


We're all on the same team and everyone's role is important.
We seek the best ideas and know they can come from anywhere and anyone in our campus community.
We don't take ourselves too seriously.


We go the extra mile for our students and each other.
We are passionate about our purpose.
We are fiercely loyal to MSUM.

Aspirational Value (We commit to making this as pervasive as our core values)

Diversity and inclusion of people and ideas

"Permission to Play" Values (These are the expectations of membership in our academic community)
Integrity and mutual respect in our behavior and interactions

Strategic Anchors (How will we succeed?)

We will succeed by:

Focusing relentlessly on student achievement and students' return on their investment;

Embedding and supporting diversity in every facet of the university; and

Ensuring that MSUM is indispensable to the social, cultural, and economic advancement of Moorhead and the surrounding region.


Our professional programs are grounded in the liberal arts, designed to provide a broad base of knowledge and cultural themes.

133 majors, emphases & options
78 undergraduate majors
12 pre-professional programs
14 graduate degrees
38 graduate and undergraduate certificates
16 areas of teacher licensure preparation

MSUM enrolls 5,860 students from 35 states and 46 countries. MSUM is a member of the Tri-College University, an educational consortium that includes Concordia College of Moorhead, North Dakota State University, Minnesota State Community and Technical College, and the North Dakota State College of Science.


Moorhead, Minn. and Fargo, N.D. are central to a thriving regional center with a population of 204,759 and growing for the Metropolitan Statistical Area (2019 Estimates from the U.S. Census Bureau).

Higher education is a major community enterprise, with more than 29,000 students contributing to an atmosphere rich in arts, culture, sports and social activities.

The communities enjoy a major concert venue; university, independent and community theatres; symphony orchestra; jazz concerts; annual film festivals; civic opera; art galleries and museums; and numerous family attractions and events.

Unemployment rate for Minnesota and North Dakota is at 3% and 2.2% respectively, both of which are below the national average of 3.7% (2019).

Fargo-Moorhead average travel time to work is 15 minutes.

Moorhead public schools serve nearly 7,000 students in an area recognized for superior student academic achievement and far-reaching extracurricular activities.

Minnesota ranked second place and North Dakota in fourth place in a list of states ranked on the proportion of young adults with at least a two-year college degree.

Hector International Airport, the paramount airport for the FM area, is served by Allegiant Air, American Airlines, Delta, United, Frontier and provides non-stop jet service to/from Atlanta, Chicago, Dallas, Denver, Los Angeles, Las Vegas, Minneapolis, Nashville, Orlando-Sanford, Phoenix-Mesa and Phoenix-Sky Harbor.

The Fargo-Moorhead community is ranked among the best places in the country to live, work, attend school and conduct business.

Recent community accolades:

#1 Hottest Job Market (ZipRecruiter, 2020)

One of the Best Places to Live (Money, 2019)

2019 Most Educated City Award in North Dakota (Insurify, 2019)

2019 Safest City Award in North Dakota (Insurify, 2019)

One of the top 10 best-run cities in the U.S. for 2019 (Wallethub, July 2019)

2019's 8th Best City to Raise a Family (Wallethub, July 2019)

3rd most recession-proof city in the U.S. (Livability, 2019)

Best City to Live on a $55,000 Salary (smartasset, November 2018)


Along with all other Universities that are part of the Minnesota State Colleges and Universities System, standard faculty appointments are for 168 duty days distributed over any nine consecutive months. The nine months need not align with the traditional academic year and may be changed every two years. Initial faculty appointments at MSU Moorhead are expected to be similar to or the same as the academic year unless otherwise indicated on the vacancy notice.


Minnesota State University Moorhead is committed to a policy of equal opportunity nondiscrimination in employment and education. No person shall be discriminated against in the terms and conditions of employment, personnel practices, or access to and participation in, programs, services, and activities with regard to race, sex, color, creed, religion, age, national origin, disability, and marital status, status with regard to public assistance, sexual orientation, gender identity, or gender expression. In addition, discrimination in employment based on familial status or membership or activity in a local commission as defined by the law is prohibited. Inquiries regarding compliance should be referred to the Affirmative Action Office, OW 208, 218.477.2721 (Voice).

MSUM's Title IX Coordinator is Kara Gravley-Stack, Dean of Students. For information on MSUM's TItle IX policy, please visit:


It is the policy of Minnesota State Colleges and Universities to provide reasonable accommodations to job applicants with disabilities when such accommodations are directly related to competing for a job on an equal basis.

Applicants having special needs which require accommodation should contact the Human Resources Director, Owens 214, Minnesota State University Moorhead, Moorhead, Minnesota 56563, 218.477.2157 (Voice). For TTY communications, contact the Minnesota Relay Service at 1.800.627.3529.


Minnesota State University Moorhead Annual Security Report is directly available at: or through our website at: All prospective students, employees, and visitors are encouraged to familiarize themselves with the information and policies contained in the report. The report contains statistics for the previous three years concerning reported crimes that occurred on campus; in certain off-campus buildings or property owned or controlled by Minnesota State University Moorhead; and on public property within, or immediately adjacent to and accessible from, the campus. The report also includes institutional policies concerning campus security, such as policies concerning sexual assault, and other matters. You can obtain a free copy of this report by contacting the Department of Public Safety at 218.477.2449.
Benefits Info
Benefits Summary for MSUAASF positions:

Posting Number: MSUM125P
Number of Vacancies: 1
Re-posting: Yes
Open Date: 04/11/2022
Close Date: 05/11/2022
Open Until Filled: Yes
Special Instructions Summary
To be considered by the search committee, applications must include: curriculum vitae or resume, cover letter, unofficial transcripts from all degree granting institutions. Review of application materials will begin within two weeks of the open date date.

To apply, visit:

NOTICE: In accordance with the Minnesota State Colleges and Universities Vehicle Fleet Safety Program, employees driving on college/university business who use a rental or state vehicle shall be required to conform to Minnesota State's vehicle use criteria and consent to a Motor Vehicle Records check. The successful candidate must provide official transcripts of all academic work completed and, under U.S. Citizenship and Immigration Services regulations, be able to accept work in the U.S. by the day employment begins. The University regrets that we are unable to offer H1-B sponsorship at this time.
Accept Applications: Yes
Posting Contact: Megan Proulx, Search Committee Chair;; 218.477.2259.

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