Job Details

University of California Santa Cruz
  • Position Number: 1945837
  • Location: Santa Cruz, CA
  • Position Type: Disability Services

DRC Classroom Accommodations Coordinator

Location: Santa Cruz
Job ID: 8606

Initial Review Date (IRD)
The Initial Review Date (IRD) for this positionis: 7/21/2020

UC Santa Cruz staff jobs are posted until filled. Application materials submitted by 11:59 pm on the IRD will be routed to the hiring unit for consideration. NOTE: Materials submitted after the IRD will be forwarded only at the request of the hiring unit. Submit your materials before the IRD to ensure consideration by the hiring unit. 

Dept Marketing Statement
The Disability Resource Center (DRC) leads UC Santa Cruz in providing educational equity and a welcoming environment for students with disabilities. The DRC identifies legally mandated Accommodations that address disabling barriers and work with faculty and students to remove barriers. The DRC educates campus on disability diversity and equal educational access. The team ensures compliance with State, Federal and local laws and ensures compliance with UC policies.

Position Summary

Involves planning, developing, and implementing programs, processes, and activities for students with disabilities in accordance with federal and state law, to assure their access to the academic and campus environment.

Under the general supervision of the DRC Office Manager, the incumbent coordinates services for Classroom and Temporary Disability accommodations. This includes oversight of the Notetaker Program, Testing Accommodation Program, Accessible Classroom Furniture, and Webcast Accommodations. Also provides program support for the DRC Accessible Technology Coordinator and DRC Exam Accommodations Coordinator. Applies professional knowledge to a narrow range of student disability issues and performs independently within this narrow range. Receives guidance from DRC Director on more complex issues.

Pay, Benefits, & Work Schedule
Salary Information:  $21.55 - $23.95 / Hourly. Salary commensurate with skills, qualifications and experience.

No. of Positions:

Benefits Level Eligibility: Full

Schedule Information: 
100% weekly
40 hours weekly
Day Shift 

Employee Classification: Career Appointment 

Job End Date: None 

Work Location: UC Santa Cruz Main Campus

Union Representation: None 

Job Duties
25% - Notetaking Program

Coordinates the DRC Peer Notetaking service for approximately 350 courses annually including, application process, review, selection, and training of candidates with course content knowledge as described in the ADA Amendments Act. Ensures on-boarding and compensation process follows UC procedures. 

Uses DRC reporting and business applications to assign and verify student/notetaker matches. Responsible for ensuring timely distribution of notes to student affiliates.

Resolves complaints utilizing conflict resolution skills while ensuring continued timely provision of notetaking services.

Manages Notetaking Technology - Sonocent, SmartPen.

Conducts appropriate and accurate data entry for service(s) provided. 

15% - Accessible Classroom Furniture Program

Coordinates accommodation requests with appropriate department contacts.

Arranges for provision of accessible classroom furniture.

Manages inventory of furniture to ensure adequate inventory for student needs.

Conducts appropriate and accurate data entry for service(s) provided. 

15% - Classroom Webcast

Coordinates accommodation requests with appropriate contacts in ITS, academic departments and instructors, to coordinate all course webcast needs.

Works closely with DHOH Coordinator on webcast accommodations for Deaf and Hard of Hearing Students.

10% - Temporary Disability Accommodation Support

Conducts interviews with students with temporary disabilities who report barriers impacting equal access to academics, campus resources, and/or programs; determines appropriate level of support or referrals; and makes recommendations/authorizations for services and ADA accommodations.

Coordinates arrangements for transport of students with disabilities.

Conducts appropriate and accurate data entry for service(s) provided. 

10% - Accessible Technology & Exam Accommodation Support

Assists in managing accommodation requests with respect to accessible technology and testing environments to effectively manage DRC resources.

Acts as backup in absence of primary coordinator.

10% - Student Supervision

Responsible for hiring and supervision of student employees assigned for accommodations support, including setting work schedules, assigning work, timesheet approval and maintaining an appropriate, productive and safe workspace.

Develops training materials and trains student employees on access legal obligations, equipment and general information of programs overseen by position.

5% - Student Services

Develops training materials for student affiliates on how to access services.

5% - Continuing Education

Keeps apprised of all new changes and developments in the field of higher education as applicable to functions.

5% - Other

Other duties as assigned, as needed to support DRC Mission and Goals.

Required Qualifications
  • Bachelor's degree in related area and/or equivalent experience/training.
  • Knowledge of the legal framework involving accommodations for disabilities through state and federal laws and regulations in relation to the narrow focus of assigned responsibilities.
  • Skill in communicating with students, faculty, staff, and vendors concerning access accommodations.
  • 1-2 years experience working in education or social service-oriented office environment.
  • Ability to work in a fast-paced, demanding, high volume and compliance-oriented environment, and work independently and respond to requests in a timely manner.
  • Thorough knowledge of computer applications, office systems and administrative procedures, and ability to operate office equipment.
  • Ability to exercise sound judgment and discretion in handling confidential materials and matters, and determine when to escalate matters to appropriate resources. Ability to apply good judgement in resource management.
  • Strong interpersonal and written communication skills.
  • Ability to interact in a positive manner with students, faculty, and staff.
  • Exceptional attention to detail. 
  • Strong analytic and problem solving skills.
  • Demonstrated supervisory and training skills.

View full job description and access on-line application:

To ensure review of application materials by the hiring unit, they must be submitted on or before the initial review date (IRD) via the Staff Employment Opportunities web site; A computer is available at the UC Santa Cruz Staff Human Resources Office located at Scotts Valley Center. The Scotts Valley Center is located at 100 Enterprise Way, Suite E100, Scotts Valley, CA 95066. To learn more or to request disability accommodations, call 831-459-2009. Hearing impaired are encouraged to use the California Relay Service at 800-735-2922. UC Santa Cruz is an Equal Opportunity Employer.

The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or protected veteran status. UC Santa Cruz is committed to excellence through diversity and strives to establish a climate that welcomes, celebrates, and promotes respect for the contributions of all students and employees.

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