Job No: 496981 Position Type: full-time Location: Lewisburg, PA Categories: Student Affairs
The Office of Residential Education commits to providing intentional and deliberate educational experiences for students that support the academic mission of the University. Placing students at the forefront and giving them ownership of their Bucknell experience, Residential Education cultivates an intentional student experience that advances individual transformation.
The Community Director position is a 12-month, live-in appointment reporting to the Director of Residential Education and is on a team comprised of six Community Directors.
The Community Director supervises approximately 10-20 Residential Advisers and oversees the daily operations of one or more residential areas. With building community as a priority of a Community Director's work, this position is responsible for developing educational opportunities in an environment that enhances student learning and growth in areas including academic success, campus and community engagement, social justice and inclusion, personal development and leadership & professional development.
As live-in professionals, Community Directors are considered first responders and will serve in an on-call rotation to assist with crisis management, intervention and emergency response.
The Community Director assumes leadership over an assigned Residential Education initiative such as Appreciation and Recognition, Diversity and Inclusion, Operations, Assessment and Programming, RA selection, or RA Training. . Additionally, the Community Director actively participates in and supports all initiatives of the Office of Residential Education and the Division of Student Affairs.
This position requires evening and weekend work.
Job Duties: Supervision
Supervise 10-20 student staff members
Participate in the recruitment, selection, training and evaluation processes for student staff
Provide on-going support and direction for student staff through weekly staff meetings, one-on-one conversations and informal interactions to engage in ongoing development
Administrative and General Expectations
Live-in residence and supervise assigned residential communities
Perform administrative duties including, but not limited to assessment, monthly reports, occupancy, budget management and health and safety inspections
Provide a staff presence within the community by being visible in the halls and developing a rapport with residents
Demonstrate an understanding and on-going commitment to diversity, inclusion, and social justice by addressing the needs and concerns of underrepresented students
Serve as a conduct case manager to maintain documentation and facilitate meetings for reported conflicts and violations of University policy
Respond to incidents of reported misconduct and write incident reports
Foster a culture of care by supporting students and providing resources by maintaining awareness of resident concerns
Serve as the Lead Coordinator to an assigned Residential Education initiative such as Appreciation and Recognition, Diversity and Inclusion, Operations, Assessment and Programming, RA selection, or RA Training. Additionally, the Community Director actively participates in and supports all initiatives of the Office of Residential Education and the Division of Student Affairs.
Develop learning outcomes, goals and ongoing assessment for programs and initiatives
Respond to student issues and provide follow up accordingly in collaboration with the Office of the Dean of Students, Counseling & Student Development Center, Student Health, Public Safety and the Academic Deans
Partner with Housing Services and assist with housing and facilities management including room selection, key inventory, room condition inventory, room changes, damage assessment/billing, summer school placement and building renovation
Coordinate residence hall opening and closing in assigned residential area in collaboration with Housing Services
Maintain a close working relationship with the Facilities staff
Attend weekly Residential Education meetings and participate in trainings and workshops
Perform additional duties as assigned or required to meet Residential Education and University goals and objectives
Implement and evaluate the residential programming model, emphasizing competencies including academic success, campus and community engagement, social justice and inclusion, personal development and leadership & professional development.
Develop a positive and inclusive working and living environment for staff and students
Provide crisis intervention and resource referral to students in need
Educate students about University policies and procedures including the Community of Responsibility Statement
Create, support and attend building-wide and floor-wide programming
Maintain honest, courteous and ethical relations with all members of the Bucknell community
Identify, support and refer students to campus resources as necessary
Maintain confidentiality of all student issues and matters in compliance with FERPA
Maintain a high level of professionalism and integrity
Crisis Intervention & Response
Participate in an on-call duty rotation serving as a first responder and assist with crisis management, intervention and emergency response
Support students as they encounter various developmental and/or adjustment difficulties
Provide appropriate support and follow-up for students and staff involved in crisis or emergency situations
Maintain availability and accessibility to residents and student staff
Maintain communication with appropriate professional staff to keep them informed of emergencies and crisis situations
Serve on department and University committees as assigned
Attend all departmental and divisional retreats and meetings
Maintain a high degree of visibility and availability to students and staff members
Collaborate with other departments within Student Affairs for campus wide events
Perform other duties as assigned
One year of residential life, housing or student affairs experience
Master's degree in Higher Education Administration or a related field
Experience in training, selection and supervision of student staff
Effective written and public speaking skills
Strong commitment to students
Excellent organizational, analytical and critical thinking skills
On-call and crisis management experience
Two years of full-time professional residential life, housing, or student affairs experience
Ability to be flexible in a fast paced day-to-day work environment
Experience working with special interest housing communities