Classified - Program Specialist 2 - Financial Aid
Shoreline Community College
Salary: $41,504.00 - $54,004.00 Annually
Job Number: 00222
Location: 16101 Greenwood Ave N Shoreline WA 98133, WA
Department: Enrollment & Financial Aid
UPDATED- Date Consideration: July 15, 2022
Shoreline Community College is dedicated to inclusive excellence in teaching and learning, student success, and community engagement. Shoreline serves the educational, workforce, and cultural needs of our diverse students and communities through the core themes of educational attainment and student success, program excellence, community engagement, access and diversity, and College stewardship. Shoreline Community College is a place of open inquiry and learning, with a campus that models ideals set out in our Community Standard*. We are committed to upholding a culture of free expression, as well as maintaining a supportive and respectful learning and working environments for all.
Shoreline's Financial Aid Office is looking to welcome a Program Specialist 2 whose knowledge, experience, and/or transferable skills are in alignment with the position needs and the College's mission. The Enrollment Services & Financial Aid Office (ESFA) provide timely, accurate, and friendly service to all students, visitors, and members of the campus community. We work to ensure that all students have the opportunity to achieve their educational goals regardless of financial circumstances. Our goal is to serve others with an empathetic, responsive, and caring attitude.
Under the general supervision of a Program Specialist 3, the Program Specialist 2 (PS2) is responsible for administering specialized financial aid programs in compliance with federal, state, and institutional policies. This position completes financial aid file review and aid determination for one or more federal/state/institutional financial aid programs including the state/federal work study program and multiple associated emergency assistance programs. In addition to aid eligibility determination, this position will be responsible for communication, data collection, coordination, and implementation of programs. The PS2 also serves as a liaison to assigned program participants which may include staff, students, employers, supervisors, and the public.
Essential Job Duties:
- Independently and accurately review student financial aid applications to determine aid eligibility.
- Interpret, apply and stay current with financial aid regulations, policies and procedures.
- Use Federal and State financial aid systems and web sites such as National Student Loan Data System (NSLDS), Common Origination & Disbursement web site (COD), Financial Aid Administrator's Access to Central Processing System (FAA Access to CPS online) and Washington Student Achievement Council (WSAC) portal to perform daily tasks.
- Manage the work study program; monitor and reconcile expenditures, submit State monthly expenditure reports, approve off-campus employer contracts, and manage the work study webpage.
- Manage work-study participants through orientations, ongoing communication, and other outreach activities.
- Coordinate with Program Specialist 3 to implement awarding policies, review emergency assistance applications for eligibility and manage communication with applicants.
- Counsel students regarding financial aid and the application process including other sources of funding such as Workforce Education and scholarships.
- Provide effective customer service to current/potential students, the campus community, and the public with the goal of eliminating educational barriers to students.
- Other duties as assigned of a similar level/nature
REQUIRED EDUCATION & EXPERIENCE:
- Bachelor's degree; OR Equivalent Education/Experience
- MS Office Access, Excel, Outlook, PowerPoint, Teams, and Word; communication platforms such as Zoom
- Financial aid systems such as People Soft, or ctcLink for Washington Colleges or similar
- Family Educational Records Privacy Act (FERPA)
- Financial aid best practices in a higher education environment
- Fostering a climate of equity and belonging through multicultural awareness and responsiveness
- Time management, organization, and ability to meet competing deadlines/priorities
- Accuracy and attention, while working both independently and within a team environment
- Effectively communicating complex information diverse groups of students and staff members
- Effective customer service which evidences multicultural understanding in support of student success
- Ability to access, evaluate, and accurately apply information from a variety of internal and external resources
- Serving diverse student populations, including historically underrepresented minorities, first generation, low-income, breadth of age range, students with disabilities, veterans, and international students
- Promoting cooperation by building/managing constructive working relationships at all levels
- Handling difficult and sensitive situations, using sound independent judgment within college/legal guidelines
- Writing/editing/proofreading concise materials resulting in effective oral and written communication
- Working with diverse group of students, staff, and the public in a friendly, courteous, and helpful manner
Conditions of Employment
PHYSICAL WORK ENVIRONMENT:
The College is currently providing services in a mixed modality of operations (both online and in-person services are offered). This position will perform work in a standard office setting, use standard office equipment and physically attend meetings both on and off campus, ability to communicate in person or through appropriate means. Please note, there may be limited opportunities for online work depending on program or area needs. If authorized for online work, employees will need to provide their own workspace and internet access, noting the College will provide technical equipment and support for online work needs.
TERMS OF EMPLOYMENT/SALARY:
This position is allocated to pay range 42, under the Washington State Office of Financial Management higher education salary schedule. Salary placement for new employees is determined by the College. This position works 40 hours per week, with schedule dependent upon department needs. Hiring of this position is contingent on available funding as determined by the College President.
Persons with disabilities have the right to reasonable accommodation in all aspects of employment with the College. This includes, but is not limited to recruitment, application, hiring, training, termination, conditions of employment, and any other employer-supported activities. Applicants requesting accommodation should contact the Office of Human Resources at firstname.lastname@example.org.
In compliance with the Immigration and Nationality Act, proof of authorization to work in the United States will be required at the time of hire. In addition, employment for this position requires proof of COVID-19 vaccination status or documentation of eligibility for a religious or medical exemption. Other conditions that may apply will be detailed upon the offer of employment. This position is overtime eligible.
In accordance with RCW 28B.112.080, applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current or past places of employment. This position has been designated as a bargaining unit position represented by the Washington Federation of State Employees - Higher Education Community College Coalition.
To be considered for this position, please submit the following:
- NEOGOV online application/profile
- Letter of interest addressing each qualification
- Current resume
- Supplemental Questions (in NEOGOV)
Applicants considered for positions at the College may be required to submit to a background check as a condition of employment. Adverse information from the background check will not necessarily preclude employment but will be considered in determining the applicant' suitability for the positions.
Please Note: Once application materials have been submitted, you may not modify the application.
*Community Standard Statement
"Injustice anywhere is a threat to justice everywhere. We are caught in an inescapable network of mutuality, tied in a single garment of destiny. Whatever affects one directly, affects all indirectly ..."
-- Rev. Dr. Martin Luther King, Jr.
Shoreline Community College is a place for students, employees, and the community to pursue excellence in education in an environment dedicated to equity, inclusiveness, and self-reflection. We value respectful, dynamic interactions and lively discussion. We strive to create an environment where everyone is supported and valued. Shoreline Community College does not tolerate hateful, violent, or discriminatory actions that target any person or group based on their beliefs, customs, identity, or affiliations. When one of us is diminished, all of us are diminished.
To apply, please visit https://www.schooljobs.com/careers/shorelinecc/jobs/3566977/classified-program-specialist-2-financial-aid
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