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Kennesaw State University
  • Position Number: 2459675
  • Location: Kennesaw, GA
  • Position Type: Residence Life and Housing

Area Manager

Job ID: 231325
Location: Kennesaw, Georgia
Full/Part Time:
Regular/Temporary: Regular

About Us
A leader in innovative teaching and learning, Kennesaw State University is one of the 50 largest public institutions in the country. KSU offers more than 150 undergraduate, graduate and doctoral degrees to its more than 35,000 students. With 13 colleges on two metro Atlanta campuses, Kennesaw State is a member of the University System of Georgia and the third-largest university in the state. The university's vibrant campus culture, diverse population, strong global ties, entrepreneurial spirit, and Division I athletics draw students from throughout the region and from 92 countries across the globe. Ranked a top choice for students by U.S. News, Kennesaw State is a Carnegie-designated doctoral research institution (R2), placing it among an elite group of only 6 percent of U.S. colleges and universities with an R1 or R2 status.

Our Kennesaw campus is located at 1000 Chastain Road NW, Kennesaw, GA 30144. Our Marietta campus is located at 1100 South Marietta Parkway, Marietta, GA 30060.

Job Summary
Are you looking for a Housing and Residence Life job that you can be a part of creating change, innovating forward, and working with students who challenge you to think outside of the box? Do you want to impact over 5000 students who then will impact more people because of your influence? Kennesaw State University has had a lot of change...but what's great is that we get to be innovators. We get to look at what we do and question if we could do it better, not just try to fit the mold of every other HRL department. YOU can be a part of being one of the most influential teams on our campus. It starts here!

Embrace the weird.

We face challenges everyday but pull together to create the best possible experience for our staff, students, and community at large. Bottom line: We are fun, embrace the chaos at times, but truly believe that our relationships with each other are what make our day to day thrive. We invite you to apply for this new mid-level position within KSU's HRL department where you will be able to make this impact.

Job Summary: Provides assistance in the general oversight of the Residence Life program for the assigned on-campus housing areas. Provides support through the direct supervision of assigned staff and/or student assistants, general administration, community development, crisis management and collaboration with operations and facilities staff. Provides guidance to residents and serves as the primary conduct officer, reviewing and adjudicating student conduct cases in the assigned residential area.

  1. Provides leadership, supervision, training, development and performance management for assigned staff and/or student assistants
  2. Oversees the management of student conduct and for entry-level staff and serve as a residential conduct officer for high-priority residential student cases
  3. Oversees and assists entry-level staff with the development and implementation of residential curriculum for assigned housing area
  4. Serves on departmental and university committees and task forces, and participates in professional development activities
  5. Communicates, interprets, supports and enforces department and university policies to staff and students
  6. Manages assigned staff and student assistants in assisting with turn process
  7. Maintains accessibility to staff and residents beyond traditional office hours as necessary (i.e., university events, department programming, meetings)
  8. Provides personal assistance to students through advising, counseling, discipline and crisis intervention
  9. Conducts disciplinary conferences and apply sanctions when appropriate
  10. Maintains assigned area's purchasing card (Pcard) and budget processes
  11. Assesses student and community needs and incorporates results into planning efforts

Required Qualifications
Educational Requirements
Bachelor's degree from an accredited institution of higher education

Other Required Qualifications
Current, valid and unrestricted Georgia driver's license

Required Experience
Two (2) years of experience in higher education or a related field

Preferred Qualifications
Preferred Educational Qualifications
Master's degree in Student Personnel, Higher Education or related field

Preferred Experience
Previous leadership and supervisory experience
Previous experience in Residence Life or Student Affairs

Knowledge, Skills, & Abilities
  • Knowledge of administrative systems and operational procedures and processes
  • Prior knowledge/experience in budget development, tracking, and reconciliation
  • Experience with a learning outcome based educational model in a residential or classroom context
  • Experience in planning, coordinating, and completing large-scale, detail-oriented projects and events
  • Able to handle multiple tasks or projects at one time meeting assigned deadlines
  • Able to interpret and enforce policies and procedures
  • Able to promote and support the department and University's mission and goals
  • Able to provide rotating on-call emergency assistance as needed for department
  • Able to communicate with residents (and their families as needed) regarding the management of their residential living spaces
  • Demonstrated ability to develop relationships with others and work in partnership with staff, faculty, administrators, and student leaders
  • Strong analytical thinking and decision-making skills
  • Strong leadership and interpersonal skills, particularly related to listening, team building, and conflict resolution
  • Excellent interpersonal, initiative, teamwork, problem solving, independent judgment, organization, communication (verbal and written), time management, project management and presentation skills
  • Demonstrated crisis management skills, including problem-solving and critical thinking.
  • Proficient with computer applications and programs associated with the position (i.e., Microsoft Office suite)
  • Strong attention to detail and follow up skills
  • Strong customer service skills and phone and e-mail etiquette

    Equal Employment Opportunity
    Kennesaw State University is an Equal Employment Opportunity/Affirmative Action Employer. It is the policy of Kennesaw State University to recruit, hire, train, promote and educate persons without regard to age, color, disability, ethnicity, gender, national, origin, race, religion, sexual orientation, or status as a protected Veteran. Kennesaw State University is a participant in the Employment Eligibility Verification Program (E-Verify) effective October 15, 2007. Participant ID: 61415

    Other Information
    This is a supervisory position.
    This position has financial responsibilities.
    Yes, this position will be required to drive.
    This role is considered a position of trust.
    This position requires a purchasing card (P-Card).
    This position may travel 1% - 24% of the time

    Background Check
    • Credit Report
    • Drug Screening
    • Standard Enhanced + Education & DMV

    Per the University System of Georgia background check policy, all final candidates will be required to consent to a criminal background investigation. Final candidates may be asked to disclose criminal record history during the initial screening process and prior to a conditional offer of employment. Applicants for positions of trust with screening results which confirm a disqualifying criminal history will be immediately disqualified from employment eligibility.

    All applicants are required to include professional references as part of their application process. Some positions may require additional job-based screenings such as motor vehicle report, credit check, pre-employment drug screening and/or verification of academic credentials.

    To apply, visit

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