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Cal Poly Humboldt
  • Position Number: 5157792
  • Location: Arcata, CA
  • Position Type: Residence Life and Housing

Area Coordinator for Residence Life

Job no: 523717
Work type: Staff
Location: Humboldt
Categories: Unit 4 - APC - Academic Professionals of California, Probationary, Full Time, Student Services, On-site (work in-person at business location)

Area Coordinator for Residence Life

Housing and Residence Life
Job #523717
First Review Date: Wednesday, April 10, 2024

Open Until Filled

At Cal Poly Humboldt, bold hearts and open minds shape the future.

Founded in 1913, Cal Poly Humboldt began as a small college for teachers. Today Humboldt has grown into a comprehensive university with rigorous science and liberal arts programs. Designated a polytechnic in 2022, Cal Poly Humboldt provides hands-on, impactful educational opportunities that lead to meaningful, measurable outcomes for the individual, for the state, and the world.

Cal Poly Humboldt is proud to have nearly 6,000 students of all backgrounds spread across 61 majors, 13 graduate programs, and 4 credential programs - all of whom contribute passion and creativity within their fields and set the stage for a future grounded in equity and sustainability. Hands-on learning, inspired teaching, ground-breaking research, and thought-provoking creative activity happen daily at Humboldt.

Finding a better future is a task for the bold and open, the down-to-earth and visionary. Cal Poly Humboldt strives to cultivate these qualities in leaders, innovators, and scholars in every field.

Cal Poly Humboldt is a Hispanic-Serving Institution that strives to foster an inclusive and equitable community to support our students of diverse backgrounds. We are committed to achieving the goals of equal opportunity and endeavors to employ faculty and staff of the highest quality committed to working in a multicultural and multiracial community that reflects the diversity of the state.

(Job #523717) Student Services Professional III, Area Coordinator for Residence Life, Hiring Range: $60,300-$85,908 annually. This is a full-time, benefited, exempt, 12-month pay plan permanent position with a one-year probationary period in Housing and Residence Life. This position comes with a premium benefits package that includes outstanding vacation, medical, dental, and vision plans, life insurance, voluntary pre-tax health and dependent care reimbursement accounts, a fee waiver education program, membership in the California Public Employees Retirement System (PERS), and 14 paid holidays per year. Additional benefits information can be found at

Position Summary: The Area Coordinator for Residence Life is a live-on, full-time, 12-month, benefited position responsible for leading and directing the educational partnerships and programs in Housing and Residence Life that support the academic success of residents.

Reporting to the Senior Director for Housing & Residence Life under the guidance and direction of the Assistant Director for Residence Life, the Area Coordinator will collaborate with faculty to implement and sustain Residential Learning Communities, will support the leadership development and training of students, and will support the advisement function of all student clubs and organizations in Housing and Residence Life. The Area Coordinator will supervise up to three Residence Life Coordinators who also directly support academic and educational initiatives in campus housing. In addition, this individual will coordinate all assessment projects for Housing and Residence Life to ensure the department is fulfilling its student-centered mission and that academic initiatives are supporting both persistence and academic success for resident students.

The Area Coordinator participates in system-wide evening, weekend, and holiday on-call duty rotation; follow National Incident Management System (NIMS) protocols; monitor and report Clery Act violations; respond to emergencies and crises. The job requires moderate physical effort when responding to emergencies. Moderate physical effort includes a quick and timely response to the scene of fire alarms or resident emergencies, walking up hills and multiple staircases, and transporting emergency supplies. These tasks may need to be carried out during inclement weather, power outages, and/or elevator malfunctions
This is an on-campus, in-person position.

Key Responsibilities:

40% Coordinate and Implement Academically Based Residential Learning Communities
  • Assist with the design and implementation of the overall vision for Residential Learning Communities
  • Coordinate regular meetings with faculty, staff and other campus partners to support the development, coordination, and implementation of residential Learning Communities
  • Serve as a campus and community resource for students, staff, and faculty by providing guidance and resources in the planning and development of future Residential Learning Communities
  • Develop a programming plan with the residential curriculum model to support engagement and involvement of learning community residents
  • Represent Cal Poly Humboldt at Regional and National conferences to showcase learning community program
  • In collaboration with faculty, students, and staff develop marketing materials to promote learning communities as unique communities in the Housing portfolio
    Responsible for developing, implementing, and evaluating assessment efforts for Residential Learning Communities, Academic Initiatives, and other areas of Residence Life
  • Provide Oversight for Learning Community budget and other academic initiatives.

30% Leadership and Supervision
  • Directly supervise up to three full-time Residence Life Coordinators (RLC's)
  • Assist with the Recruitment, selection, training, and evaluation of RLC's
  • Indirect lead oversight of paraprofessional Residence Life staff
  • Develop and implement professional and paraprofessional staff training for Residence Life staff
  • Participate in regular strategic planning meetings with the Residence Life Leadership Team to review projects, policy, and procedures
  • Attend and assist in the facilitation of regular team meetings
  • Role model inclusive ways to support and advocate for students
  • Execute the Welcome Week program in Fall & Spring semesters with focus on new/transfer and returning students
  • Provide input on the Residence Life budget
  • Serve as mentor and role model to paraprofessional and professional staff
  • In the event of a Residence Life Coordinator vacancy, the Area Coordinator should be prepared to assist in assuming the role and responsibilities of the vacated position.
  • Other duties as assigned by the Senior Director for Housing & Residence Life and the Assistant Director for Residence Life

15% Student Conduct, Intervention, and Support
  • In conjunction with the Assistant Director for Residence Life, assist in regular review of conduct cases, and revision of Housing Guidelines in student handbook
  • Regularly consult with the Assistant Director and Residence Life Team on conduct actions as appropriate
  • Execute behavioral contracts as needed in consultation with Assistant Director for Residence Life
  • Maintain open communication and foster collaboration with residence hall staff, campus police, Counseling and Psychological Services, Dean of Students Office, the Student Disability Resource Center, and others as necessary to ensure an appropriate and timely exchange of sensitive information.
  • Coordinate crisis management efforts for over 2100 resident students with Residence Life Team
  • Respond to violations of community standards, crises, and emergencies as needed
  • Serve as Campus Security Authority as outlined by the Clery Act
  • Serve as hearing officer for appeals as delegated by the Assistant Director for Residence Life
  • Serve in duty rotation as one of the departments on-call administrators for Residence Life Coordinators to seek consultation during crises and emergencies

10% Administration
  • Provide oversight and support to the Assessment Committee in developing departmental programming initiatives in collaboration with the Residence Life Team
  • Develop, review, and update training manuals for Residence Life
  • Clearly communicate, interpret, and implement complex policies and guidelines to ensure student safety and success
  • Assist in the on-going development of policies and procedures where established responses or procedure do not exist or are not appropriate
  • Develop and implement an assessment plan to examine effectiveness of Residential Curriculum and Residence Life Learning Outcomes
  • In conjunction with Orientation and the Business Operations area, Plan and organize Preview Day and Preview Plus
  • Assist with the development of strategic objectives that support the vision and mission of the department
  • Attend regular department and supervision meetings

5% Other Duties as Assigned

Knowledge, Skills, and Abilities Associated with this Position Include:

The following knowledge and abilities as well as those listed at the lower levels in the Student Services Professional series are required for appointment into this classification.

Thorough knowledge of the principles of individual and group behavior. General knowledge of the principles, practices and trends of the Student Services field as well as general knowledge of the policies, procedures, and practices of the program area to which assigned; general knowledge of individual counseling techniques; general knowledge, or the ability to rapidly acquire such knowledge, of the organizational procedures and activities of the specific campus to which the position is assigned. Working knowledge of student services programs outside the program to which immediately assigned.

Ability to analyze complex situations accurately and adopt effective courses of action; advise students individually and in groups on complex student-related matters; determine appropriate courses of action and proper techniques to utilize while engaged with individuals in personal interactions of an argumentative or sensitive nature; interpret and evaluate descriptions and explanations of problems brought forward by individuals or student organizations, analyze and define the problem, draw valid conclusions and project consequences of various alternative courses of action; carry out a variety of professionally complex assignments without detailed instructions; and establish and maintain cooperative working relationships with a variety of individuals. Ability to work with a diverse population in a higher education setting.

Minimum Qualifications:

Possession of these knowledge and abilities is typically demonstrated through the equivalent of three years of progressively responsible professional student services work experience. One year in the program area to which assigned may be preferred but is not required.

A master's degree in Counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience. A doctorate degree and the appropriate internship or clinical training in counseling or guidance may be substituted for the three years of experience for positions with a major responsibility for professional career or personal counseling.

Equivalent to graduation from a four-year college or university in a related field, including or supplemented by upper division or graduate course work in counseling techniques, interviewing, and conflict resolution where such are job-related

Preferred Qualifications:
  • Master's degree in student affairs, higher education, counseling, or related field.
  • Experience working with Residential living-learning communities, identify-based groups, and/or diverse student populations, knowledge of student development theory
  • 2 - 3 years' experience in an on-campus student housing setting
  • 3 years' experience in the supervision of professional staff

Application Procedure: To apply, qualified candidates must electronically submit the following materials by clicking the Apply Now button:
  • Letter of Interest
  • Resume or Curriculum Vitae
  • Contact information for at least three professional references

Application Deadline: This position is open until filled.

Any inquiries about this recruitment can be directed to or Cal Poly Humboldt's Human Resources Office at (707) 826-3626.

Cal Poly Humboldt sits on the traditional homelands of the Wiyot people in what is currently called Arcata, CA. The Wiyot people call the area Goudi'ni (over in the woods). Cal Poly Humboldt was the first campus in the California State University system to offer a stand-alone major in Native American Studies.

Cal Poly Humboldt is committed to enriching its educational environment and its culture through the diversity of its staff, faculty, and administration. Persons with interest and experience in helping organizations set and achieve goals relative to diversity and inclusion are especially encouraged to apply.

Working in the state of California is a condition of employment for this position. Even if part or all of an employee's assignment can be performed remotely, the employee must maintain a permanent residence in the state of California. The employee must be able to accept on-campus work assignment, as assigned, and come to campus when needed.

CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement. The systemwide policy can be found at and questions may be sent to

Cal Poly Humboldt hires only individuals lawfully authorized to work in the United States. This position may be considered a "Campus Security Authority", pursuant to the Clery Act, and is required to comply with the requirements set forth in CSU Executive Order 1107 a condition of employment.


Evidence of required degree(s), certification(s), or license(s) is required prior to the appointment date. Satisfactory completion of a background check (including a criminal records check, employment verification, and education verification) is required for employment. Cal Poly Humboldt will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or if it is discovered that the candidate knowingly withheld or falsified information. Certain positions may also require a credit check, motor vehicle report, and/or fingerprinting through Live Scan service. Failure to satisfactorily complete or adverse findings from a background check may affect the employment status of candidates or continued employment of current CSU employees who are being considered for the position.

Cal Poly Humboldt is committed to achieving the goals of equal opportunity and endeavors to employ faculty and staff of the highest quality reflecting the ethnic and cultural diversity of the state. Additional information about Cal Poly Humboldt can be found at

Cal Poly Humboldt is a Title IX/Affirmative Action/Equal Opportunity employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, protected veteran status, or any other legally protected status. Mandated Reporting: This position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

Additionally, all CSU staff and faculty receive training annually on their obligations in responding to and reporting incidents of sexual harassment and sexual violence. You will be notified by email when you are required to take this mandated training.

Class Code: 3084
Publication Date: March 27, 2024

Advertised: 18 May 2023 Pacific Daylight Time
Application Closes: Pacific Daylight Time

To apply, visit

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