Job Details

Recruitment and Retention Specialist

SUNY Brockport


Salary: $57,151.00 - $63,009.00 Annually
Location: SUNY Brockport
Job Type: Management Confidential Full-Time
Job Number: 2500097
Division: Administration and Finance
Department: Human Resources and Payroll
Opening Date: 07/28/2025
Closing: 8/8/2025 11:59 PM Eastern
Bargaining Unit:


Founded in 1835, State University of New York (SUNY) Brockport is an exceptional regional comprehensive public university that offers high-quality undergraduate and graduate degree programs in the arts, business, education, health, humanities, social sciences, and STEM. The University's curriculum is grounded in the liberal arts and sciences and emphasizes experiential learning.

Located only a few miles from Lake Ontario in a quaint "Village on the Erie Canal," SUNY Brockport is conveniently situated between the cities of Rochester and Buffalo - the fourth and second largest cities in New York State. Inspiring excellence through growth, engagement, and transformation is our mission. Join the inclusive community of dedicated faculty, staff, and students who together are Building a Better Brockport!

SUNY Brockport has a strong commitment to equity, diversity, and inclusion. We are committed to creating a diverse environment and are proud to be an affirmative action equal opportunity employer. We welcome individuality and encourage you to utilize your unique talents and bring your skills as we collaboratively strive to build meaningful lives and vibrant communities.

SUMMARY

SUNY Brockport is accepting applications for a Recruitment and Retention Specialist. The Recruitment and Retention Specialist is responsible for administering all day-to-day aspects of professional, faculty, and classified staffing recruitment. In this role, you will work closely with hiring managers to identify recruiting needs, review and revise job descriptions, evaluate applicants, monitor and track positions, and work in various online systems. Additionally, you will work intricately with the Applicant Tracking System (ATS)/onboarding system to update and maintain recruitment and onboarding processes and procedures. This position works with a considerable amount of independent discretion and is responsible for interpreting, implementing, and applying a wide variety of policies and procedures that affect multiple employment types governed by various federal, state, SUNY, collective bargaining agreements, and University regulations.

JOB FUNCTIONS

Essential Functions:

Recruitment and Staffing

• Administers and maintains the recruitment and hiring processes for professional, faculty, and classified staffing which includes:
  • Guides and assists hiring managers with creating job descriptions and position requisitions through the ATS.
  • Reviews and revises submitted job descriptions.
  • Reviews classified and unclassified service titles to determine the appropriate position classification.
  • Reviews salary schedules to determine the appropriate compensation for classified staffing positions.
  • May collaborate with the Compensation and HRIS Analyst to review compensation for professional and faculty positions.
  • Sources and prescreens applicants. Collaborates with the Recruitment Coordinator to advertise positions on various sites.
  • Conducts search and systems training to search committees. Guides and assists search committees through the search process.
  • Interprets and implements federal, state, Department of Civil Service, SUNY, the University, and other regulatory agencies policies and procedures to ensure compliance throughout the search and hiring process that affects multiple employment types.
  • Maintains accurate search records throughout the search and hiring process.
• Provides a high level of customer service consulting with and guiding hiring managers in comprehensive recruitment and staffing issues, policies, and processes.
• Processes personnel and classification transactions in the New York State Electronic Personnel system (NYSTEP).
• Runs biweekly Civil Service clearance reports.
• Responds to OSC check hold notices.
• Remains current on HR and recruiting trends. Recommends solutions to improve efficiency and effectiveness in the recruiting life cycle.
• Develops, delivers, and maintains professional, faculty, and classified staff search procedures.
• Ensures appropriate representation on, and provides ongoing assistance to, search committees.
• May serve on search committees.
• Responds to inquiries, follows up, and answers questions regarding all recruitment, search procedures, and systems questions from all applicants and campus users.
• Works closely with the Recruitment and Retention Coordinator regarding classified hiring process.
• Travels to attend career fairs and professional conferences.

Applicant Tracking System (ATS)/Onboarding System

• Serves as a subject matter expert for the University's ATS/onboarding system.
• Maintains and continually reviews processes and configurations to ensure optimal use of the ATS/onboarding system.
• Identifies and resolves user queries and requests relating to the ATS/onboarding system.
• Escalates user queries and requests that cannot be resolved to the ATS support staff.
• Creates and maintains various user guides for the ATS/onboarding.
• Provides training to the campus community regarding ATS/onboarding operations and functionality.
• Serves as a liaison with the ATS provider to facilitate any changes/modifications required to ensure accurate and efficient operation of the program.
• Creates and maintains onboarding modules.

Onboarding/Retention

• Cofacilitates NEST (New Employee Support Training) for the newly hired professional and classified staff.
• Identifies opportunities and develops efforts to foster employee engagement of new hires and current employees.
• Collects and reviews one month, three-month, six months, and one year check in surveys from newly hired employees. May collaborate with Employee Relations team regarding employee survey feedback. Provides feedback to the University's leadership on survey feedback and institutional improvement strategies.

Contract Letters

• Assists the clerical staff responsible for producing contract letters by assigning the appropriate letters for appointments.
• Modifies letter templates as needed for special situations.

Affirmative Action Program

• Assists with developing the University's Affirmative Action Program by maintaining classified search records. May assist with constructing self-audit systems to ensure that programs and processes are in compliance with regulatory standards.

Professional Development

• Engages in appropriate professional development programs to remain current in the field and to be able to accurately advise employees.

Reporting

• Provides reporting on key sourcing and recruiting metrics by collecting, analyzing, and summarizing data and trends for continuous improvement.

REQUIREMENTS

Minimum Qualifications:

• Bachelor's degree by time of appointment from a college or university accredited by a U.S. Department of Education or internationally recognized accrediting organization
• Minimum of two years of recruitment experience
• Proficient in utilizing a variety of technological tools and software applications
• Strong problem-solving skills to easily identify a problem, research, and implement solutions in an efficient manner
• Ability to convey information and training through various channels and presentation methods
• Excellent customer service skills with an emphasis on discretion and confidentiality
• Ability to work at a high level of attention to detail while maintaining accuracy

Preferred Qualifications:

• Experience with NYS Civil Service rules, laws, and procedures or human resources experience in the public sector and/or higher education

ADDITIONAL INFORMATION

Work Schedule:

37.5 hours/week: Monday-Friday, 8 am-4 pm.
Benefits:
This position is benefits eligible. Find out more about benefits at Careers@Brockport.

Application Instructions:

This position is not eligible for visa sponsorship.

Visit jobs.hr.brockport.edu to complete an application including your cover letter that addresses required and preferred qualifications, resume/CV, and contact information for three professional references.

Please note, if you have retired from a New York State Public Employee Retirement System (Teachers Retirement System or Employees Retirement System), you may be subject to an earnings limitation. Please familiarize yourself with the rules and regulations when applying for this position.


Background Investigation Statement:
All applicants are subject to a pre-employment background check.

Pre-Employment Drug Testing:
Pre-employment drug test and DOT physical may be required for positions requiring a valid Class A or B CDL driver's license with passenger endorsement.

Non-Discrimination Statement/Equal Employment Opportunity/Affirmative Action Employer:
SUNY Brockport does not discriminate. SUNY Brockport is an Affirmative Action/Equal Opportunity Employer. The University is committed to fostering a diverse community of outstanding faculty, staff, and students, as well as ensuring equal educational opportunity, employment, and access to services, programs, and activities, without regard to an individual's race, color, national origin, religion, creed, age, disability, sex, gender identity, sexual orientation, familial status, pregnancy, predisposing genetic characteristics, military status, domestic violence victim status, or criminal conviction. Employees, students, applicants or other members of the university community (including but not limited to vendors, visitors, and guests) may not be subjected to harassment that is prohibited by law, or treated adversely or retaliated against based upon a protected characteristic.

Diversity Statement:
SUNY Brockport is committed to creating and maintaining an equitable environment that welcomes, values, and supports individuals and communities who affirm human dignity. The University provides opportunities for engagement, learning, growth, and transformation to foster a diverse, equitable, and inclusive institution.

Reasonable Accommodations:
SUNY Brockport provides reasonable accommodation to applicants with disabilities, veterans, or wounded warriors where appropriate. If you need reasonable accommodation for any part of the application and hiring process, please contact the Office of Human Resources or email your request to Tamara Gouger, AVP for Human Resources and ADA Coordinator, at tgouger@brockport.edu. Determinations or requests for reasonable accommodation will be made on a case-by-case basis.

SUNY Brockport is an AA/EEO/ADA employer. The University actively seeks applications from women, veterans, individuals with a disability, members of underrepresented groups or anyone that would enrich the diversity of the University.



To apply, please visit https://www.schooljobs.com/careers/brockport/jobs/5022009/recruitment-and-retention-specialist

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