Job Details

This ad is expired.

Residence Life Office Manager
Go to our website »

Position Number: 4046234
Location: Traverse City, MI
Position Type: Residence Life and Housing

Residence Life Office Manager

Salary: $49,723.00 Annually
Job Type: Full-Time
Job Number: 2022-00089
Closing: 4/12/2023 8:00 AM Eastern
Location: Main Campus - 1701 E Front Street, Traverse City
Division: Student Services & Technologies

Summary & Qualifications:

Summary

The position provides office, administrative and operational support services to a student services department including coordinating Residence Life office operations utilizing specific knowledge obtained through education and experience.

Qualifications

Bachelor's degree (Required)

Between 2 and 5 years of customer service/business experience (Required)

Experience in Residence Life (Required)

Bachelor's in Business Administration (Preferred)

Experience and skills in databases such as Excel, Access, Google Sheets, & Banner (Preferred)

Experience updating web pages (Preferred)

Related work experience in coordinating office tasks and managing multiple projects simultaneously (Preferred)

Essential Responsibilities

(Critical) Updates and institutes changes to the housing contract and Residence Hall Handbook and ensures the Residence Life web pages are updated with current housing information.
(Critical) Coordinates the purchases and delivery of Residence LIfe furniture, services and supplies and processes purchase requisitions.
(Critical) Responsible for managing the receivables by billing the students accounts for room and board charges per semester? in addition to collection of damage deposits and past due NMC housing accounts. Manage and update Star Res software as needed.
(Critical) Assists with budget preparation and monitors accounts.
(Critical) Actively recruits at scheduled orientations and by giving tours of the building, which includes providing information on housing costs, deadlines and Residence Hall policies.
(Critical) Involved in coordinating the request and completion of maintenance issues as it pertains to East and North Hall.
(Critical) Schedules and assists in coordinating special activities, events and conferences.
(Critical) Assists and interacts with students, summer guests, suppliers and various NMC departments.
(Critical) Supervises others in accordance with NMC's policies and applicable laws. Responsibilities may include interviewing, hiring, and training employees? planning, assigning, and directing work? appraising performance? rewarding, recognizing employees? addressing performance problems or gaps.
(Critical) Determines admission status of Residence Hall applicants by conducting background checks, verifying grades and ensuring each student entering has completed the proper requirements in reference to their financial aid award by working closely with the Financial Aid staff.
(Critical) Collects and compiles data for reports, creates spreadsheets, updates and maintains housing charts/graphs and student information in Banner.
Coordinates individual or group reservations for Summer Conference Season from inquiry to final billing, ensuring the guests are billed accurately, the correct payment is made and deposits are made in a timely fashion.

Work Environment

Lifting Activities

Most frequently lifted object: under 10 lbs.; lifted to waist level; carried 1-9 feet (Several times per day)

Heaviest object lifted: 10-19 lbs.; listed to waist level; carried 1-9 feet (Occasionally)

Non-lifting Repetitive Activities

Arm Movement (Several times per day)

Gripping (Several times per day)

Sitting (Continuously)

Standing (Several times per day)

Talking (Continuously)

Typing (Several times per day)

Walking (Continuously)

Writing (Several times per day)

Other Physical Demands

Prolonged visual work

Mental Demands

Exercising Independent Judgment

Minimal Guidance or Direction

Performing Multiple Functions/Activities

Persuading Others

Other Challenges

Heavy work volume

Precise accuracy requirements

Production deadlines

Safeguarding organization assets and property

Sales revenue goals

Additional Information
Work hours vary outside of the regular 8 am- 5 pm schedule. Some weekends and some late nights, especially at the beginning of the Fall, Spring, and Summer semesters.

To apply, please visit https://www.schooljobs.com/careers/nmc/jobs/3970367/residence-life-office-manager